Apple's repair warranty on G4's

Discussion in 'Macintosh Computers' started by PieMac, Sep 16, 2003.

  1. macrumors 6502a

    Joined:
    Oct 3, 2002
    #1
    I have a dual 1.25 on order to ship by the end of the month. I am curious...if all else fails with the local authorized repair service, does Apple not provide the option to ship the computer directly to them for repair? I realize that the G4 would be more of an expense to ship than a laptop, but I would think, at least as a last resort, that they would do this as part of the warranty service...especially if you've spent the extra money for Applecare.

    Where I live we have an AIS store which is an Apple authorized repair facility, but I can tell you right now (for various reasons), they would be the last place I would want to take my G4 if it were ever in need of repair (keeping my fingers crossed here) and the closest Apple Store is 4 and a half hours away. What would the options be? Or do we have any as consumers?
    :rolleyes:
     
  2. TEG
    macrumors 604

    TEG

    Joined:
    Jan 21, 2002
    Location:
    Langley, Washington
    #2
    You call AppleCare and they will direct you to a local store for repair. Also, the new version of AppleCare has an option for in home repair. If you indicate that you have had bad relations with a local Apple authorized store, and they can't come to fix it, they will pay for it to shipped to their facility in Texas.

    TEG
     

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