Apple's Return Policy for Dead Pixels?

Discussion in 'iPod' started by Lopez.T.H., Nov 10, 2005.

  1. Lopez.T.H. macrumors regular

    Joined:
    Jul 10, 2005
    #1
    I just noticed them last night. It sucks. Anybody know the return policy for the dead pixels? there are a lot of them too.
     
  2. Battousai macrumors member

    Joined:
    Nov 4, 2005
    #2
    I've never worked with Apple for returns, so I can't speak from experience, but I would call Apple, and just ask them.

    That sounds like a manufacturing fault, so I would imagine that it would be covered by the warrenty, but you never know till you get the information from the horses mouth.
     
  3. camerons macrumors newbie

    Joined:
    Sep 13, 2004
    #3
    Well.. I'm no horse..

    But I got mine replaced for 2 dead pixels. They sent me a box to return it to yesterday. Apple takes care of us.
     
  4. James Philp macrumors 65816

    James Philp

    Joined:
    Mar 5, 2005
    Location:
    Oxford/London
    #4
    If Sony and the PSP are anything to go by it's written into the warranty somewhere - grrr.
    Still I only have one tiny black one, but a good few white ones (mostly right at the top out of the way). The main thing is, when playing games (what it was designed for) I cant see them at all!

    Hope you can:
    i) learn to live with it
    ii) get it replaced

    Is it very noticeable? I imagine the PPi is pretty large on those screens, so if you can see it from range it's likely to be a couple of pixels together.
    Try putting a pixel fixer on the iPod and see if that helps - but don't get your hopes up, it didn't do a thing for my PSP.
     

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