Application warnings

Discussion in 'Mac Basics and Help' started by harrybaker, Jan 23, 2013.

  1. macrumors newbie

    Joined:
    Dec 1, 2009
    #1
    For the last few weeks I have been getting a warning "You are opening an application for the first time...do you want to open?" every time I open a Microsoft office app for the first time each day. It is irritating. Can I do something to stop this? I have tried a couple of things such as deleting

    /library/caches/com.apple.LaunchServices-0140501 csstore

    or running

    /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/Support/lsregister -kill -r -all local,system,user

    in Terminal (both suggested before) but to no avail
     
  2. LPZ
    macrumors 65816

    Joined:
    Jul 11, 2006
    #2
    Please open Terminal and paste in the following:

    Code:
    ls -@l /Applications/Microsoft*
    Please post the entire output of the command.
     
  3. thread starter macrumors newbie

    Joined:
    Dec 1, 2009
    #3
    total 344
    drwxrwxr-x 6 502 admin 204 12 Aug 2008 Additional Tools
    -rwxrwxr-x@ 1 502 admin 0 3 Dec 2007 Icon?
    com.apple.FinderInfo 32
    com.apple.ResourceFork 126312
    drwxrwxr-x@ 3 502 admin 102 12 Aug 2008 Microsoft Entourage.app
    com.apple.FinderInfo 32
    drwxrwxr-x@ 3 502 admin 102 12 Aug 2008 Microsoft Excel.app
    com.apple.FinderInfo 32
    drwxrwxr-x@ 3 502 admin 102 12 Aug 2008 Microsoft Messenger.app
    com.apple.FinderInfo 32
    drwxrwxr-x@ 3 502 admin 102 12 Aug 2008 Microsoft PowerPoint.app
    com.apple.FinderInfo 32
    drwxrwxr-x@ 3 502 admin 102 12 Aug 2008 Microsoft Word.app
    com.apple.FinderInfo 32
    drwxrwxr-x 67 502 admin 2278 12 Aug 2008 Office
    -rwxrwxr-x@ 1 502 admin 1197 3 Dec 2007 Read Me.html
    com.apple.FinderInfo 32
    com.apple.ResourceFork 45044
    harry-bakers-imac:~ harrybaker$
     
  4. LPZ
    macrumors 65816

    Joined:
    Jul 11, 2006
    #4
    One thing I see is that these applications are owned by user 502. They should be owned by root. Seems like these were installed improperly.

    It's easy to change the ownership of the applications. But I want to be clear about where exactly the apps are. To this end, would you please paste the following into Terminal and post the output:

    Code:
    cd /Applications; ls -l
     
  5. thread starter macrumors newbie

    Joined:
    Dec 1, 2009
    #5
    These apps were installed when I bought the iMac some years ago and have worked perfectly. As I said, the warning notices have only started recently. Here is the output you requested. Thanks for the help.


    total 512
    drwxr-xr-x 3 root wheel 102 6 Apr 2011 Address Book.app
    drwxrwxr-x@ 8 root admin 272 19 Aug 2008 Adobe Bridge CS3
    drwxrwxr-x@ 4 root admin 136 19 Aug 2008 Adobe Help Viewer 1.1.app
    drwxrwxrwx@ 12 root admin 408 5 Jul 2010 Adobe Photoshop Elements 6
    drwxrwxr-x@ 5 root admin 170 8 Nov 2011 Adobe Stock Photos CS3
    drwxr-xr-x 3 root wheel 102 21 Sep 09:29 App Store.app
    drwxr-xr-x 3 root wheel 102 16 Nov 2010 Automator.app
    drwx------ 3 harrybaker admin 102 3 Dec 2010 BookSmart.app
    drwxr-xr-x 3 root wheel 102 18 Jun 2010 Calculator.app
    drwxr-xr-x 3 root wheel 102 19 May 2009 Chess.app
    drwxr-xr-x 3 root wheel 102 16 Nov 2010 DVD Player.app
    drwxr-xr-x 3 root wheel 102 25 Jun 2011 Dashboard.app
    drwxr-xr-x 3 root wheel 102 6 Apr 2011 Dictionary.app
    drwxr-xr-x 3 harrybaker staff 102 1 Jul 2009 FileZilla.app
    drwxr-xr-x@ 4 harrybaker admin 136 20 Jan 09:39 Firefox.app
    -rw-r--r--@ 1 harrybaker admin 130556 18 Jan 2012 Flash Player
    drwxr-xr-x 3 root wheel 102 16 Nov 2010 Font Book.app
    drwxr-xr-x 3 root wheel 102 25 Jun 2011 Front Row.app
    drwxrwxr-x 3 root admin 102 17 Aug 2008 GarageBand.app
    drwxr-xr-x 4 harrybaker admin 136 6 Aug 2010 Gimp.app
    drwxrwxr-x@ 3 harrybaker admin 102 18 Jan 06:06 Google Chrome.app
    drwxr-xr-x 3 root wheel 102 16 Nov 2010 Image Capture.app
    drwxr-xr-x 4 harrybaker staff 136 30 Sep 2010 Kindle.app
    drwxr-xr-x 3 harrybaker admin 102 12 May 2009 KompoZer.app
    drwxr-xr-x 3 root wheel 102 21 Sep 09:29 Mail.app
    drwxrwxr-x@ 14 502 admin 476 12 Aug 2008 Microsoft Office 2008
    drwxrwxr-x@ 3 harrybaker admin 102 20 May 2010 OpenOffice.org.app
    drwxr-xr-x 3 root wheel 102 25 Jun 2011 Photo Booth.app
    drwxr-xr-x 3 harrybaker admin 102 7 Jan 2009 Plainstat.app
    drwxr-xr-x 3 root wheel 102 16 Nov 2010 Preview.app
    drwxr-xr-x 3 root wheel 102 21 Sep 09:29 QuickTime Player.app
    drwxr-xr-x 3 506 admin 102 10 May 2011 RAW FILE CONVERTER EX powered by SILKYPIX.app
    drwxr-xr-x 3 harrybaker staff 102 14 Jan 2011 Rawker.app
    drwxr-xr-x@ 3 harrybaker admin 102 3 Nov 2010 RealPlayer Converter.app
    drwxr-xr-x 3 harrybaker admin 102 4 Jun 2008 RealPlayer.app
    drwxr-xr-x 3 root wheel 102 22 May 2012 Safari.app
    drwxr-xr-x 3 harrybaker staff 102 13 Nov 11:43 Skype.app
    drwxr-xr-x 3 harrybaker admin 102 23 Aug 2011 Skype_old.app
    drwxr-xr-x 3 root wheel 102 19 May 2009 Stickies.app
    drwxrwxr-x 3 root wheel 102 27 Jun 2009 System Preferences.app
    drwxr-xr-x 3 root wheel 102 27 Jun 2009 TextEdit.app
    drwxr-xr-x 3 root wheel 102 25 Jun 2011 Time Machine.app
    drwxrwxr-x+ 34 root admin 1156 9 Jan 15:16 Utilities
    drwxr-xr-x 4 harrybaker admin 136 6 Jan 2010 VueScan.app
    drwxr-xr-x 3 root wheel 102 6 Apr 2011 iCal.app
    drwxr-xr-x 3 root wheel 102 18 Jun 2010 iChat.app
    drwxrwxr-x 3 root admin 102 17 Jul 2011 iDVD.app
    drwxr-xr-x 3 harrybaker admin 102 22 Jun 2012 iFunBox.app
    drwxrwxr-x 3 root admin 102 26 Aug 2008 iMovie.app
    drwxrwxr-x 3 root admin 102 29 Oct 2008 iPhoto.app
    drwxr-xr-x 3 root wheel 102 16 Nov 2010 iSync.app
    drwxr-xr-x 3 root wheel 102 16 Dec 11:25 iTunes.app
    drwxrwxr-x 3 root admin 102 17 Aug 2008 iWeb.app
    drwxr-xr-x 3 harrybaker staff 102 22 Jun 2010 scidavis.app
    harry-bakers-imac:Applications harrybaker$
     
  6. LPZ
    macrumors 65816

    Joined:
    Jul 11, 2006
    #6
    Thanks. A first step is to get the Microsoft Office 2008 folder and its contents owned by root. They are currently owned by user 502, which is not root and not harrybaker.

    Please paste the following into Terminal:

    Code:
    sudo chown -R root /Applications/Microsoft\ Office\ 2008/
    You will need to supply your admin password when it is requested. To see if the ownership was correctly changed, you can paste

    Code:
    cd /Applications; ls -l
    into Terminal. If you see

    Code:
    drwxrwxr-x@ 14 root admin 476 12 Aug 2008 Microsoft Office 2008
    in the output, then the application is now correctly owned by root.

    Whether or not this by itself solves your problem remains to be seen. You'll have to give it a try.
     
  7. thread starter macrumors newbie

    Joined:
    Dec 1, 2009
    #7
    I've done that and it's now owned by root. I'll switch off the computer, reboot and see if anything has changed
     
  8. thread starter macrumors newbie

    Joined:
    Dec 1, 2009
    #8
    I've rebooted and it seems that the problem is fixed. I'm puzzled as to why it changed a few weeks ago but perhaps it won't happen again. Many thanks.
     
  9. LPZ
    macrumors 65816

    Joined:
    Jul 11, 2006
    #9
    You're welcome. Glad the problem is fixed. Fingers crossed :)

    Not sure why the problem manifested itself just recently.
     
  10. macrumors P6

    Weaselboy

    Joined:
    Jan 23, 2005
    #10
    Part of the problem is that second Terminal command in your first post. That is to rebuild the launch services database. On my machine at least, running that command causes many apps to think they are being run for the first time and I get that prompt you are seeing.

    I suspect now that you have fixed the underlying issue, as long as you don't run the launch services rebuild command again you will not see the prompt.
     
  11. macrumors newbie

    Joined:
    May 6, 2013
    #11
    I have this problem too

    Same thing happened to me, just only now it came up this warning when I tried to open Words, I searched google & found this thread. I entered the commands in terminal it shows:

    205:/Applications Macbook$ ls -@l /Applications/Microsoft*
    ls: illegal option -- @
    usage: ls [-ABCFGHLPRSTWZabcdefghiklmnopqrstuwx1] [file ...]
    205:/Applications Macbook$ ls -@l /Applications/Microsoft*
    ls: illegal option -- @
    usage: ls [-ABCFGHLPRSTWZabcdefghiklmnopqrstuwx1] [file ...]
    205:/Applications Macbook$



    Welcome to Darwin!
    205:~ Macbook$ cd /Applications; ls -l
    total 288
    drwxrwxr-x 3 root admin 102 Nov 24 2009 Address Book.app
    drwxrwxr-x 9 root admin 306 May 19 2007 Adobe Acrobat 7.0 Professional
    drwxrwxr-x 9 root admin 306 Jan 30 18:14 Adobe Bridge
    drwxrwxr-x 5 root admin 170 May 19 2007 Adobe Creative Suite 2
    -rw-r--r-- 1 Macbook admin 0 Oct 7 2008 Adobe Flash Player 9
    drwxrwxr-x 12 root admin 408 May 19 2007 Adobe GoLive CS2
    drwxrwxr-x 3 root admin 102 May 19 2007 Adobe Help Center.app
    drwxrwxr-x 3 root admin 102 Feb 20 2008 Adobe Help Viewer 1.0.app
    drwxrwxr-x 16 root admin 544 Feb 25 2008 Adobe Illustrator CS2
    drwxrwxr-x 16 root admin 544 May 19 2007 Adobe InDesign CS2
    drwxrwxrwx 16 root admin 544 May 19 2007 Adobe Photoshop CS2
    drwxrwxr-x 6 Macbook admin 204 Feb 23 00:54 Adobe Reader 8
    drwxrwxr-x 7 root admin 238 Nov 24 2009 AppleScript
    drwxrwxr-x 3 root admin 102 Nov 25 2007 Automator.app
    drwxrwxr-x 3 root admin 102 Nov 25 2007 Calculator.app
    drwxrwxr-x 9 root admin 306 Aug 4 2011 Canon Utilities
    drwxrwxr-x 3 root admin 102 Aug 20 2006 Chess.app
    drwxr-xr-x 3 Macbook admin 102 Jul 23 2011 ClamXav.app
    drwxrwxr-x 3 root admin 102 Jan 23 2007 DVD Player.app
    drwxrwxr-x 3 root admin 102 Nov 25 2007 Dashboard.app
    drwxrwxr-x 3 root admin 102 Nov 25 2007 Dictionary.app
    drwxr-xr-x 3 Macbook Macbook 102 Dec 4 07:39 Dropbox.app
    drwxr-xr-x 3 501 admin 102 Jan 12 2006 Firefox.app
    drwxrwxr-x 3 root admin 102 Nov 25 2007 Font Book.app
    drwxr-xr-x 3 Macbook admin 102 Mar 1 01:25 FrostWire.app
    drwxr-xr-x 3 Macbook admin 102 Dec 6 2009 Google Chrome.app
    drwxrwxr-x 3 root admin 102 Nov 24 2009 Image Capture.app
    drwxrwxr-x 3 root admin 102 Nov 24 2009 Internet Connect.app
    drwxrwxr-x 8 501 admin 272 May 19 2007 Macromedia Contribute 3
    drwxrwxr-x 10 501 501 340 May 19 2007 Macromedia Dreamweaver 8
    drwxrwxr-x 8 501 501 272 May 19 2007 Macromedia Extension Manager
    drwxr-xr-x 16 501 501 544 May 19 2007 Macromedia Fireworks 8
    drwxr-xr-x 11 501 501 374 May 19 2007 Macromedia Flash 8
    drwxrwxr-x 6 501 501 204 May 19 2007 Macromedia Flash 8 VideoEncoder
    drwxrwxr-x 3 root admin 102 Nov 24 2009 Mail.app
    drwxr-xr-x 3 501 admin 102 Sep 23 2004 Microsoft AutoUpdate.app
    -rw-r--r-- 1 Macbook admin 0 Sep 16 2007 Microsoft Messenger
    drwxrwxr-x 3 501 admin 102 Jan 17 2007 Microsoft Messenger.app
    drwxrwxr-x 15 501 501 510 Jun 7 2007 Microsoft Office 2004
    drwxrwxrwx 3 root admin 102 Jun 13 2012 Mobile Partner.app
    drwxrwxr-x 3 root admin 102 Aug 5 2006 Photo Booth.app
    drwxrwxr-x 3 root admin 102 Nov 25 2007 Preview.app
    drwxrwxr-x 3 root admin 102 Nov 24 2009 QuickTime Player.app
    drwxr-xr-x 3 501 admin 102 May 4 2006 RealPlayer.app
    drwxrwxr-x 3 root admin 102 Dec 8 2010 Safari.app
    drwxrwxr-x 3 root admin 102 Jan 23 2007 Sherlock.app
    drwxr-xr-x 4 Macbook admin 136 Oct 5 2012 Shockwave_Installer_Slim.pkg
    drwxr-xr-x 3 Macbook admin 102 Nov 17 2010 Skype.app
    drwxrwxr-x 3 root admin 102 Aug 20 2006 Stickies.app
    -rw-r--r-- 1 501 501 15073 Aug 26 2005 Studio 8 ReadMe.htm
    drwxrwxr-x 3 root wheel 102 Nov 25 2007 System Preferences.app
    drwxrwxr-x 3 root admin 102 Aug 20 2006 TextEdit.app
    drwxrwxr-x 35 root admin 1190 Jan 18 01:32 Utilities
    drwxr-xr-x 3 501 admin 102 Jan 4 2007 VLC.app
    drwxr-xr-x 3 501 admin 102 Dec 16 2003 Windows Media Player.app
    drwxr-xr-x 3 Macbook admin 102 Jul 6 2012 Yahoo! Messenger copy.app
    drwxr-xr-x 3 Macbook admin 102 Jul 6 2012 Yahoo! Messenger.app
    -rw-r--r-- 1 Macbook Macbook 0 Jun 14 2012 i450.app
    drwxrwxr-x 3 root admin 102 Nov 25 2007 iCal.app
    drwxrwxr-x 3 root admin 102 Nov 24 2009 iChat.app
    drwxrwxr-x 3 root admin 102 Nov 25 2007 iDVD.app
    drwxrwxr-x 3 root admin 102 Mar 17 2007 iMovie HD.app
    drwxrwxr-x 3 root admin 102 Mar 17 2007 iPhoto.app
    drwxrwxr-x 3 root admin 102 Nov 25 2007 iSync.app
    drwxrwxr-x 3 root admin 102 Jun 26 2010 iTunes.app
    -rw-r--r-- 1 root admin 78 Jun 13 2012 log.txt


    What does the illegal option means?

    I only serviced it once before many years ago and I supposed the servicer had reintalled some apps at that time.
    I used to open documents in my microsoft Words there were no warning before, why it suddenly warns me? I'm not sure should I ignore it and proceed to open or not? Can someone please explain to me and what should I do?













     

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