Apps unexpectedly quit

Discussion in 'Mac Apps and Mac App Store' started by aintlds, Jan 25, 2004.

  1. aintlds macrumors newbie

    Joined:
    Jan 25, 2004
    Location:
    Stansbury Park, UT
    #1
    I'm running Panther on a Powermac G4 733Mhz and have a couple of problems.

    One, apps just end up quiting on me - Word, Safari, iTunes, you name it. I get the little message box wanting me to submit the problem.

    Second, when I right click on a folder to Get Info, the box appears for about a second then goes away along with the hard drive, then re-appears after about two seconds.

    I've run Repair Permissions with the Disk Utility, have all the current updates, but am not currently running any virus programs.

    What gives? :confused:
     
  2. powerbookje macrumors member

    powerbookje

    Joined:
    Jun 1, 2003
    Location:
    Belgium
    #2
    is it a clean install, or upgraded from 10.2? (highly recommend clean install)


    the second problem; I think it's the finder that crashes and reboots, look in your system profiler under logs and check the error messages
     
  3. aintlds thread starter macrumors newbie

    Joined:
    Jan 25, 2004
    Location:
    Stansbury Park, UT
    #3
    I did a clean install of Panther. Updates were downloaded over modem.

    Finder crash log excerpt here:

    Host Name: 1cust37.tnt8.den4.da.uu.net
    Date/Time: 2004-01-25 11:03:54 -0700
    OS Version: 10.3.2 (Build 7D24)
    Report Version: 2

    Command: Finder
    Path: /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
    Version: 10.3 (10.3)
    PID: 250
    Thread: 3

    Exception: EXC_BAD_ACCESS (0x0001)
    Codes: KERN_INVALID_ADDRESS (0x0001) at 0xf02057d8


    Microsoft Word crash log excerpt here:


    Host Name: 1cust152.tnt7.den4.da.uu.net
    Date/Time: 2004-01-24 22:53:57 -0700
    OS Version: 10.3.2 (Build 7D24)
    Report Version: 2

    Command: Microsoft Word
    Path: /Microsoft Office X/Microsoft Word
    Version: ??? (???)
    PID: 267
    Thread: 0

    Exception: EXC_BAD_ACCESS (0x0001)
    Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000048
     
  4. altair macrumors regular

    Joined:
    Nov 22, 2002
    Location:
    Seattle, WA
    #4
    Ugh, your getting Kernal Panics for some reason. Did you recently add any RAM? If thats not the case, I am ususally just lazy and do another clean install.

    Other people might be able to troubleshoot this further, but like I said, im usually lazy :)
     
  5. powerbookje macrumors member

    powerbookje

    Joined:
    Jun 1, 2003
    Location:
    Belgium
  6. aintlds thread starter macrumors newbie

    Joined:
    Jan 25, 2004
    Location:
    Stansbury Park, UT
    #6
    I haven't added any RAM. I did change out my CD-ROM for a Combo drive but had to re-install the OS (clean) to get iDVD.

    I will do a clean install on the OS soon.

    Has this happened to you or anyone else? I'm wondering if re-installation of the OS is common among users.

    Thanks for your quick replies!
     
  7. TiWarrior macrumors member

    Joined:
    Jan 12, 2003
    Location:
    UK
    #7
    When I get unexpected quits, I always clean out the system and user cache's.

    I find System Optimiser or cocktail works fine.

    Good luck!

    TiWarrior
     
  8. Robert Fripp macrumors newbie

    Joined:
    Mar 30, 2005
    #8
    Actualize to 10.1.6


    Hi.
    I had experimented the same problem at start up the Office x (word, excel, powerpoint). The famous:
    Exception: EXC_BAD_ACCESS (0x0001)
    Codes: KERN_INVALID_ADDRESS (0x0001) etc....

    So I try to upgrade the software to the version 10.1.6 and, voilá, It´s work. i don´t know how long it´s work but you must try.

    P.D. Sorry for my english, but I don´t speak english.
     
  9. Sweetfeld28 macrumors 65816

    Sweetfeld28

    Joined:
    Feb 10, 2003
    Location:
    Buckeye Country, O-H
    #9
    why don't you try to install the latest OS X version, and see if the problems continue. i am saying this because you above posts state that you are running 10.3.2, when the latest version is 10.3.8. I have noticed that i haven't gotten alot of crashes since updating my version of X to 10.3.8.

    just an idea.

    edit: my bad didn't notice you were on dial up.
     
  10. yellow Moderator emeritus

    yellow

    Joined:
    Oct 21, 2003
    Location:
    Portland, OR
    #10
    There's some misinformation here.. those aren't kernel panics. They are crashes. And what you posted isn't the useful part of the crashlog. The parts you omitted are the important part.

    I would agree that you should upgrade to 10.3.8. But I also would like to say that Panther is SIGNIFICANTLY more RAM touchy then Jaguar was, and is much less forgiving if there is a problem with the RAM. This could easily account for your problems.

    Once you get up to 10.3.8, I suggest running Memtest for a couple hours (if you can) to let it test your RAM.
     
  11. yellow Moderator emeritus

    yellow

    Joined:
    Oct 21, 2003
    Location:
    Portland, OR
    #11
    No. I support Macs (~150 of them) and I rarely have to reinstall the OS.
     

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