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AT&T Launched an iPhone App to Report Issues on its Network

Discussion in 'MacBytes.com News Discussion' started by MacBytes, Dec 9, 2009.

  1. macrumors bot

  2. macrumors 68000

    Two things are possible:

    1. AT&T gave a huge bonus to the person who suggested this because it lets customers let off steam by pushing buttons that transmit information to a void. Nobody actually even receives it, there is no reception after all, but the public thinks something might come of it and this relieves some of the pressure.

    2. AT&T actually uses the info to establish a huge database, discovers the problem areas and immediately dispatches crews and equipment to fix the problems.

    What do you think? 1 or 2?

    A great week for AT&T! They get Verizon to stop pointing out to the public how bad the system is and then this app to mollify customers.

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