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AT&T Launched an iPhone App to Report Issues on its Network

Discussion in 'MacBytes.com News Discussion' started by MacBytes, Dec 9, 2009.

  1. macrumors bot

    #1
  2. macrumors 68000

    #2
    Two things are possible:

    1. AT&T gave a huge bonus to the person who suggested this because it lets customers let off steam by pushing buttons that transmit information to a void. Nobody actually even receives it, there is no reception after all, but the public thinks something might come of it and this relieves some of the pressure.

    2. AT&T actually uses the info to establish a huge database, discovers the problem areas and immediately dispatches crews and equipment to fix the problems.

    What do you think? 1 or 2?

    A great week for AT&T! They get Verizon to stop pointing out to the public how bad the system is and then this app to mollify customers.
     

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