AT&T to Offer Standard Insurance for iPhone Starting July 17th

Discussion in 'iOS Blog Discussion' started by MacRumors, Jul 3, 2011.

  1. macrumors bot


    Apr 12, 2001


    AT&T has informed customers that the iPhone (all models) will be eligible for their Mobile Insurance program starting on July 17th. AT&T's mobile insurance program offers protection against loss, theft, accidental physical or liquid damage and mechanical and/or electrical failure. The program costs $4.99/month and a $50 or $125 deductible for each claim depending on the particular model.
    AT&T has long treated iPhones differently than other devices on their network when it comes to insurance. The original iPhone was unable to be insured at all from AT&T. Then in 2010, AT&T partnered with an external company to offer more expensive coverage for the iPhone at $11.99/month and $199 deductible.

    The choice of getting any insurance at all is always up for debate -- especially since Apple is known to replace accidentally broken and out-of-warranty iPhones for a flat $199 repair fee, though this doesn't cover loss or theft.

    Article Link: AT&T to Offer Standard Insurance for iPhone Starting July 17th
  2. macrumors 68040


    Jul 6, 2008
    Atlanta, GA
    Wow! It took long enough.

    I think the theft coverage makes this worth it.
  3. macrumors member

    Oct 22, 2008
  4. macrumors 603


    Apr 1, 2009
    15 minutes in the future
    How do the companies who offer theft protection know that a customer isn't lying? It's always intrigued me as to why they trust the user not to lie just to get a new phone.
  5. macrumors 68030


    Dec 14, 2009
    The $199 deductible is about as much as you'd spend on a repair without insurance. Sweet deal considering with the insurance you've also paid a certain amount of months' worth of $11.99.
  6. arn
    macrumors god


    Staff Member

    Apr 9, 2001
    I would guess you have to file a police report? But I'm not sure.

    Alternatively, I suppose AT&T knows which phones are active based on unique ids. They could deactivate the lost/stolen phone at least from their network?

  7. macrumors newbie

    Aug 19, 2010
    Good luck with that...

    If it's the same kind of deal as the one T-Mobile offers through a third party here in Austria, you're wasting your money. The terms are such that it's virtually impossible to get any money out of them. The only good thing about the experience was that Apple provided a new phone at a lower price than list. As for mobile phone companies, they're not exactly ranking high on my list of respected companies.
  8. macrumors 604


    Mar 26, 2008

    really? i got mine with the t-mobile insurance here in germany and a friend of mine got his iPhone 4 replaced 2 times already with no problem (after someone else dropped it and another time it got covered in vodka). my battery also started to suck and it was full of scratches so i threw it on the floor and got a new one within a week

    and lol at 199$ i paid 80 €
  9. macrumors 68030


    Apr 26, 2010
    Location: Location:
    Ummm just like any insurance company? Fraud happens but insurance companies still make mucho dinero
  10. macrumors 65816


    Sep 15, 2009
    Hermitage, TN
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_2 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8H7 Safari/6533.18.5)

    I use to work at Asurion which ATT is most likely using for the iPhone. It's a complete scam and I highly recommend not getting this. That said, I was the one doing fraud detection for the company and the best response to always say is that you dropped it in the lake.

    This means it's completely unrecoverable by any means.
  11. macrumors 6502

    Oct 4, 2003
    #11 you not have car, medical, etc insurance?? The whole insurance industry is based of finding out who is lying about what in claims.
  12. macrumors newbie

    Jul 4, 2011
    I just added my iPhone's and iPad as a rider to my homeowners insurance. Probably costs me $20 bucks a yr and if I loose or render any device inoperable they will replace it, and there's no deductable. A lot better than the $12+ a month Verizon wants to charge.
  13. macrumors newbie

    Jul 4, 2011
    Classic AT&T Customer service.....

    I love how according to the article all of the current AT&T Customers, that have been so patient for a real plan are not eligible. Classic AT&T Customer service.....:mad::mad::mad:
  14. macrumors 68000


    Jun 29, 2007
  15. macrumors G4

    Rodimus Prime

    Oct 9, 2006
    How do they scam people?

    That being said I know it is generally a bad deal over all. The biggest thing is the piece of mind it provides people and how it is generally a pretty painless process to get the phone replaced.
  16. macrumors 68020


    Apr 15, 2004
    Washington DC
    Now if they will just treat the unlocking like the rest of their phones....
  17. AutoUnion39, Jul 4, 2011
    Last edited by a moderator: Jul 5, 2011

    macrumors 68040


    Jun 21, 2010
    AT&T FINALLY offering good iPhone insurance!

    Looks like I'll get this instead of SquareTrade, etc when the 5 comes out.
  18. macrumors 604


    Jul 6, 2009
    That's nice
    I've kinda learnt to be extra careful with my phone so I don't think I'll be paying for this service. Nice that there is an option though.
  19. macrumors 68020

    Jan 9, 2007
  20. macrumors regular

    Dec 10, 2009
    Only good this is that it covers lost phones. @ 4.99/mo you'll pay ~$120 for the insurance itself (for 24 months) and likely another $125 deductible if you have the latest phone. Net cost is ~$245 vs. apple $199.

    Moral of the story: Don't lose, or break your phone!
  21. macrumors 68020


    Jun 20, 2010
    Interesting too that Engadget notes it doesn't say what kind of damage is covered. SquareTrade covers water damage, which is a big plus, but not loss or theft.

    If AT&T's covered all of that, it might be worth the bump in price, but otherwise, no thanks.
  22. macrumors 6502a

    Jun 20, 2010
  23. macrumors 68020

    Jan 9, 2007
    AppleCare is useless when you're like me and upgrade to the next iPhone every year.
  24. macrumors 601

    Phil A.

    Apr 2, 2006
    Telford, UK
    AppleCare is completely different - it's not an insurance policy that will cover you against theft or accidental damage: It's an extension of the warranty to cover manufacturing defects only
  25. macrumors G4

    Rodimus Prime

    Oct 9, 2006
    Apple care is generally a larger rip off. With eletronics if nothing fails in the the first 30-90 days chances are REALLY good nothing will.

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