ATV stopped working

Discussion in 'Apple TV and Home Theater' started by B.A.T, Oct 16, 2009.

  1. macrumors 6502

    Joined:
    Oct 16, 2009
    Location:
    Idaho
    #1
    I bought a new iMac and ATV about two months ago. Everything worked fine out of the box. However, I no longer show ATV in my iTunes, music no longer streams downstairs to my stereo and ATVs screen is blank. I've tried using the ATV remote and nothing happens. I tried to unplug the ATV for a few minutes hoping to reboot/restart this piece of junk but nothing seems to be working. Any and all help would be appreciated.
     
  2. macrumors 6502a

    Joined:
    Nov 14, 2007
  3. thread starter macrumors 6502

    Joined:
    Oct 16, 2009
    Location:
    Idaho
    #3
    Thanks. I will try this when I get home from work tonight.
     
  4. macrumors newbie

    Joined:
    Oct 16, 2009
    Location:
    Atlanta
    #4
    this might help

    I'm a PC user and over the past few days, my AppleTV has been dropping out of itunes for no what seemed to be no apparent reason. I loaded iTunes on different PCs, entered the access code in iTunes and every time, the AppleTV would drop out after about 5 minutes.

    I was reading a little about WEP and other security settings and I remember that before i upgraded to a different access point, i was only using MAC address filtering and nothing else. When i installed the new access point, I didn't use MAC filtering and only WEP.

    SOLUTION:
    Something with the encryption i was using because i turned the encryption off and turned on MAC filtering. I need some type of security even though MAC filtering isn't that great. Anyway, it works like a charm. Apparently WEP or WPA doesn't work well with the latest versions of appleTV and/or iTunes.

    I hope this helps.
     
  5. thread starter macrumors 6502

    Joined:
    Oct 16, 2009
    Location:
    Idaho
    #5
    The diagnostics link helped me through this. Thanks to both of you for your help.
     
  6. macrumors 6502

    westernmass

    Joined:
    Dec 30, 2007
    Location:
    Western Mass.
    #6
    Mine has just been flashing orange and will not do anything. I have tried the reset and nothing. May have to go to Apple store but worried since got it second hand from a friend 
     
  7. macrumors 65816

    Aldaris

    Joined:
    Sep 7, 2004
    Location:
    Salt Lake
    #7
    Make sure to try the restarts! If that doesn't work swing by the Apple Store, whats the worse that could happen? You walk out with a new one?
     

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