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Apps ATV4 Netflix SSL Connection Error

S

sladey

macrumors regular
Original poster
Jun 17, 2008
151
23
Sydney, Australia
My ATV4 worked OK with Netflix for a little while but now it comes up with either an "SSL Connection Error", or simply "we had trouble logging you in.

Yes I've tried everything. Rebooted Modem, Router, Apple TV. Deleted and reinstalled Netflix (many times). Turned off IPV6.

Netflix still works on my AppleTV3 and iPhone and Mac on the same network.

Any ideas? At the moment Netflix on ATV4 is a dead duck.
 
Have you at least tried turning the DNS/proxy off and then try Netflix again?
 
\-V-/ said:
Have you at least tried turning the DNS/proxy off and then try Netflix again?
Click to expand...
If I set my DNS to "Auto", ie local settings Netflix finally works. Oddly though, if I log in to my US Netflix account with my ATV's location set as US and my iTunes account as US, I get access to Netflix's Australian (not US) content. *(I live in Australia). But when I search with Siri it searches US iTunes an USD Netflix content (which I cannot then view).

Meanwhile on my ATV3 I get access to US Netflix content. Not sure what I'm going to do about that. I could run 2 Apple TVs, ATV4 on Australian settings and ATV3 on US settings, but i'd rather not be switching.
 
sladey said:
If I set my DNS to "Auto", ie local settings Netflix finally works. Oddly though, if I log in to my US Netflix account with my ATV's location set as US and my iTunes account as US, I get access to Netflix's Australian (not US) content. *(I live in Australia). But when I search with Siri it searches US iTunes an USD Netflix content (which I cannot then view).

Meanwhile on my ATV3 I get access to US Netflix content. Not sure what I'm going to do about that. I could run 2 Apple TVs, ATV4 on Australian settings and ATV3 on US settings, but i'd rather not be switching.
Click to expand...
Without the DNS/Proxy a US account will show the content of the area where the device is located. It doesn't matter what country you have set in iTunes or on the Apple TV. Netflix see an AUS IP address and servers up that content. I think Siri pulls it's search results from an Apple server that goes by what location is set on the ATV.

I as for why the DNS/Proxy isn't working on the 4 vs the 3. I can't really say. It might have to do with their new policy of stopped location unblocking. I think they can update the 4th gens app easier then the 3rd. I think it still takes an apple update to update apps on the 3.
 
sladey said:
If I set my DNS to "Auto", ie local settings Netflix finally works. Oddly though, if I log in to my US Netflix account with my ATV's location set as US and my iTunes account as US, I get access to Netflix's Australian (not US) content. *(I live in Australia). But when I search with Siri it searches US iTunes an USD Netflix content (which I cannot then view).

Meanwhile on my ATV3 I get access to US Netflix content. Not sure what I'm going to do about that. I could run 2 Apple TVs, ATV4 on Australian settings and ATV3 on US settings, but i'd rather not be switching.
Click to expand...


I am in similar position. I use Unblockus to watch HBO Now, but if I use that proxy DNS for Netflix, it shows same error. On local setting, it works just fine. So I settled using proxy only on AppleTV 3rd generation and not using proxy for 4th generation on other TV, so both HBO and Netflix work albeit on different TVs.
 
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