Average Wait Time for Mac App Store App Reviews Rising Significantly

Discussion in 'MacRumors.com News Discussion' started by MacRumors, Oct 8, 2012.

  1. macrumors bot

    MacRumors

    Joined:
    Apr 12, 2001
    #1
    [​IMG]


    iOS developer training firm Shiny Development has been tracking review times for iOS and Mac App Store submissions for some time, crowdsourcing data from developers disclosing their waits in Tweets. The tools provide an interesting look at how review times have varied over time, and they reveal that there has been a substantial increase in those times for Mac App Store submissions over the past six months.

    Shiny Development's annual trend graph for Mac apps shows average review times of a few days to a week through approximately April 1 of this year, after which time the trend began a fairly steady rise. That rise has accelerated in recent weeks, with developer reports now indicating that their apps are spending an average of nearly a month in review.

    [​IMG]
    The sample size is admittedly small for Shiny Development's Mac App Store calculations, with 62 reports having been collected over the past 30 days, but the firm reports that the data is generally fairly indicative of broader trends in their experience.
    The trend for iOS apps is less severe and is based on more substantial data as would be expected for the larger iOS App Store, with 471 data points being included from the past 30 days. Average iOS App Store review times have been within a range of 3-11 days over the past year and currently sit at one week after declining from their peak roughly two months ago.

    Developers interested in contributing to the project can find tweet their waiting times using the respective #iosreviewtime and #macreviewtime hashtags, and Shiny Development offers a few guidelines on how times should be calculated.

    Article Link: Average Wait Time for Mac App Store App Reviews Rising Significantly
     
  2. macrumors 6502

    Joined:
    Jan 26, 2006
    Location:
    SLC, Utah
    #2
    Tough to draw any conclusions from such a small sample size, but maybe Apple should hire more reviewers for the 6 months surrounding a new iOS release.
     
  3. macrumors 68020

    Joined:
    Jun 20, 2010
    #3
    All hands are probably on deck buttressing Apple's Maps app.
     
  4. macrumors member

    Joined:
    Jan 2, 2011
    #4
    Updates to Purchased Apps

    Several Apps I've bought via the App Store have gone through three and four updates in the real world, but still no updates showing up in the App Store. Very frustrating; I thought updates would at least get a bit of a fast track. No wonder users and developers are getting fed up.
     
  5. macrumors 603

    Joined:
    Sep 19, 2003
  6. macrumors regular

    Joined:
    Aug 25, 2006
    Location:
    Elgin, IL
    #6
    Nice job reading! This is about the Mac App Store....

    ----------

    That was my first thought as well :)
     
  7. smithrh, Oct 8, 2012
    Last edited: Oct 8, 2012

    macrumors 68020

    smithrh

    Joined:
    Feb 28, 2009
    #7
    Apple has shared people across OSs (MacOS X, iOS) quite a bit.
     
  8. macrumors 6502

    markcres

    Joined:
    Mar 30, 2006
    Location:
    Southport, UK
    #8
    There is nothing worse than a graph Y axis that has no units stated on it !
     
  9. macrumors 6502a

    dBeats

    Joined:
    Jun 21, 2011
    #9
    Seems most Mac App store "Apps" these days are huge 3D games. But 65 samples from a tens of thousands? Ehh, I'm not convinced this is a reasonable sample, let alone reasonable for an article.
     
  10. macrumors 68030

    Joined:
    Jul 11, 2008
    Location:
    Texas
    #10
    My guess is that they got all their people focusing on maps, or the Mac App Store is getting more popular and more apps are being submitted, thus it is starting to take longer.
     
  11. macrumors 604

    ArtOfWarfare

    Joined:
    Nov 26, 2007
    #11
    When first released in January, Battery Status's review took five days. It's first update took 3.

    Jump to July and the update took 3 weeks. August took 4 weeks. September took 2 days, but only because I requested an accelerated review when a massive issue came up for users still running Snow Leopard.
     
  12. macrumors G5

    nagromme

    Joined:
    May 2, 2002
    #12
    Way too little data to mean much. I’ve had several of my apps receive multiple updates apiece in the last month. They can’t have been waiting more than a few days. (And few if any of them seem to have been critical fixes that might have been specially accelerated.)

    The process is so complex, with SO many apps, that I’d need to see a lot more data than just someone’s verbal claim that this is “indicative.” I do recognize the frustration of a given developer experiencing delays, though.

    I doubt they have pulled reviewers into working on Maps (among other things, that would delay iPhone 5 app support). But I would expect EVERY new screen size, and EVERY new OS, will result in slowdowns as tons of apps/updates are released at once.

    Is the current slowdown (which may well be real) much different from any other time when there are temporarily a lot of hardware-support updates to be reviewed? (And iOS support—given that iOS 6 has been in developer testing for months.)
     
  13. macrumors 6502a

    george-brooks

    Joined:
    Oct 31, 2011
    Location:
    Brooklyn, NY
  14. macrumors member

    Joined:
    Apr 20, 2011
    Location:
    Michigan!
    #14
    It was a honest mistake
     
  15. macrumors regular

    Joined:
    Nov 6, 2007
    Location:
    Adirondacks NY
    #15
    I'm seeing a lot of developers growing frustrated with the wait time. I've come across two instances quite recently where the app developer offered a license for the direct download version of their software if you email them a receipt from the App Store.
     
  16. macrumors newbie

    Joined:
    Oct 8, 2012
    #16
    EXACTLY right!

    Speaking as a developer with a number of apps in the Mac App Store, the graph EXACTLY matches our recent experience. The last few updates we've submitted have taken more than 3 weeks to even enter the review process.

    It's actually pretty frustrating when you're trying to push an update (or bug fix) out to users and you have to wait WEEKS for Apple to get around to reviewing your app.

    I don't know if Apple is understaffed or getting inundated with new apps, but they've got to do something to improve the situation. Spend a few of those billions of $ and hire some more reviewers. After all, they're taking 30% of all app sales, so one would expect a little faster service.
     
  17. JAT
    macrumors 603

    Joined:
    Dec 31, 2001
    Location:
    Mpls, MN
    #17
    What about one with no numerals, either?
     
  18. macrumors newbie

    Joined:
    Jan 14, 2011
    Location:
    Reykjavik
    #18
    Bullocks

    I have been updating six apps in the last month and the longest wait was 8 days and shortest was 2 days.
    From my experience there is something wrong with the data this company is basing that claim on.
     
  19. macrumors 68030

    needfx

    Joined:
    Aug 10, 2010
    Location:
    macrumors apparently
    #19
    well, these delays are good news only if your app sucks.
     
  20. JAT
    macrumors 603

    Joined:
    Dec 31, 2001
    Location:
    Mpls, MN
    #20
    It's good rant-fodder for devs.
     
  21. macrumors member

    Joined:
    Nov 8, 2010
    Location:
    Tennessee
    #21
    Mac App Store = freebie central for cheap customers

    Even Apple is not making money from it, therefore the lack of resources dedicated to its operation?

    The amount of actual money flowing in the Mac App Store is far less than you would guess.
     
  22. macrumors regular

    CGagnon

    Joined:
    Jun 24, 2007
    #22
    As a developer, apple needs to straighten this out if they want to keep devs releasing their apps in the app store.. Otherwise they'll just continue to do it through their own site or various 3rd party sites.

    ----------

    The Y axis is clearly days. Although I agree, it should be labeled.
     
  23. macrumors 65816

    Joined:
    Mar 17, 2009
    #23
    It makes sense if it's measured in days.
     
  24. macrumors 65816

    Joined:
    Mar 13, 2012
    #24
    Weird, nearly every app I have from the Mac App Store is a paid app. I find it far easier to manage purchases through a single system. Though, I hate Apple's review time and their huge cut from sales (30% is ridiculous).
     
  25. macrumors G4

    Chupa Chupa

    Joined:
    Jul 16, 2002
    #25
    Not too surprising given the high # of crap apps being turned out now. Maybe Apple should offer devs in a hurry to get to market an "expedited" approval service for $1000+.

    ----------

    That day is long gone. Almost every "free" app is either pure junk, overloaded with ads, or requires $100 in "add ons" to be functional.
     

Share This Page