Bad Apple Store Experience.

Discussion in 'MacBook Air' started by AppleGoddess, Nov 8, 2010.

  1. macrumors 6502a

    AppleGoddess

    Joined:
    Sep 30, 2010
    #1
    Yesterday I went to my local Apple Store, I decided I would buy Applecare for my New MBA, I get a sales man who then tells me the 11.6 MBA is too new and they dont have the correct Applecare in stock.

    The store was crowded so instead of finding another apple store. I just left.
     
  2. macrumors 6502a

    Joined:
    Jan 16, 2010
    #2
    Could it be they didnt have the physical applecare box you get?
     
  3. macrumors 68000

    The Samurai

    Joined:
    Dec 29, 2007
    Location:
    Glasgow
    #3
    Ok.






    p.s. did you try online / over the phone?
     
  4. miles01110, Nov 8, 2010
    Last edited: Nov 8, 2010

    macrumors Core

    miles01110

    Joined:
    Jul 24, 2006
    Location:
    The Ivory Tower (I'm not coming down)
    #4
    Not the worst of the sob stories that usually pop up here, but disappointing just the same... I guess. You have a year to buy Applecare, though...
     
  5. macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #5
    How is that an out of stock item equates to a "bad Apple store experience"? I guess melodrama is ripe this morning.
     
  6. macrumors 6502a

    Hisdem

    Joined:
    Jul 3, 2010
    Location:
    Brasília, Brazil
    #6
    You have a whole year for it to be necessary. This is hardly a problem. If they hadn't payed attention to you and didn't even explain the situation, then it would be a bad experience. The salesman did everything he could, so he did his job.
     
  7. macrumors regular

    Joined:
    Oct 27, 2008
    Location:
    South Orange NJ
    #7
    You actually don't need a box or anything.....just call 1-800-APL-CARE. You can pay for it by phone and you are ready to go! I've done it with three of my computers. It's great.

    Enjoy your Air, I'm still trying to decide if I want the 11". I got the 13" ultimate, but I am still drooling over the 11.
     
  8. macrumors 68020

    Hankster

    Joined:
    Jan 30, 2008
    Location:
    Washington DC
    #8
    Contrary to what some believe, Apple stores are just like any other store.
     
  9. macrumors 65816

    tubbymac

    Joined:
    Nov 6, 2008
    #9
    Today I went to a Burger King and tried to order a salad. The sales man told me it was too early and they didn't have any in stock.

    The next Burger King was 5 minutes away, so instead of finding another one I went home and made myself some bacon and eggs?
     
  10. macrumors Penryn

    rdowns

    Joined:
    Jul 11, 2003
    #10

    Holy crap. Today I went to a diner for bacon and eggs. They said it was too early as the chickens hadn't laid any eggs yet.

    The next diner was 5 minutes away, so I went home and made myself a salad.
     
  11. macrumors 603

    netdog

    Joined:
    Feb 6, 2006
    Location:
    London
    #11
    That's a good story.

    Thanks for sharing!
     
  12. macrumors 601

    eawmp1

    Joined:
    Feb 19, 2008
    Location:
    FL
    #12
    Uh, it's the same Applecare for all of the laptops. And stores you've been to never run out of stock???

    Order online from Apple: http://store.apple.com/us/product/MC246

    Or get it cheaper from Amazon.
     
  13. macrumors 68000

    silverblack

    Joined:
    Nov 27, 2007
    #13
    Perhaps the OP is suggesting the Apple employee had no idea what he/she was talking about - the new MBA does not have it own specific Apple care. The existing one works, and they must have lots in stock given it's the same one for their Macbooks and 13" MBP.

    MacBook / MacBook Air / 13" MacBook Pro - AppleCare Protection Plan
     
  14. AppleGoddess, Nov 8, 2010
    Last edited: Nov 8, 2010

    thread starter macrumors 6502a

    AppleGoddess

    Joined:
    Sep 30, 2010
    #14
    Sorry it posted before i was done.
    The item was in stock, the sales guy thought the apple care was not for the 11.6 inch MBA.
    Must be that temp. Sales help for the holidays.
    The thing is I drove 2 hours to get to the closest store and had cash to buy it, I would have done it online if i had anything but cash.

    OK point taken.
     
  15. macrumors 6502a

    Jiten

    Joined:
    Jul 16, 2008
    #15
    As you said, just by it online and get it over with. No need more drama.
     
  16. macrumors 6502

    Boston007

    Joined:
    Apr 9, 2010
    #16
    EXACTLY

    Sob stories are still fun
     
  17. macrumors regular

    potentpotable

    Joined:
    Oct 22, 2010
    Location:
    Toronto
    #17
    Get it on eBay. It's like a hundred bucks.
     
  18. macrumors G3

    TuffLuffJimmy

    Joined:
    Apr 6, 2007
    Location:
    Portland, OR
    #18
    But I thought "it just works!"
     
  19. macrumors 6502a

    stockscalper

    Joined:
    Aug 1, 2003
    Location:
    Area 51
    #19
    Went to a CityMac (independent chain dealer) store with the intention of buying an Air. They only had one 11 inch model and the display tables were pretty empty where other laptops were supposed to be displayed. Nobody paid any attention to me even though I waited several minutes while the sales rep kept flirting with a co-ed who wasn't buying anything. Left and ordered online. And for what it's worth I wasn't any more impressed when I was in an Apple Store a couple of months ago either.
     
  20. macrumors 603

    HLdan

    Joined:
    Aug 22, 2007
    #20
    Driving 2 hours was your choice, that doesn't equate nor should it factor into having a bad Apple store experience. Your thread title is totally misleading. As other said you could've ordered online so adding the part that you drove 2 hours is nonsense. :cool:
     
  21. macrumors G3

    TuffLuffJimmy

    Joined:
    Apr 6, 2007
    Location:
    Portland, OR
    #21
    Too bad you didn't think to drive 5 minutes to a bank and deposit the money and buy it online or over the phone. :rolleyes:
     
  22. macrumors G5

    Consultant

    Joined:
    Jun 27, 2007
    #22
    fixed it for you
     

Share This Page