I was wondering how is customer service with HTC? If anyone here has had experience would please share them. I know it probably wouldn't be on par with Apple, as far as convenience goes. I am really wanting to give the HTC One a try. I've tried Android OS devices in the past such as the S2, S3, Droid Razr Maxx, and the Nexus 7 but I always found myself back on IOS. I have a feeling that this HTC will finally be the "One" to finally pull me away from IOS for a while as I have never been so impressed by any Android based hardware in the past. I have pretty big hands and the had wished for a bigger iPhone for a while but I just don't see it happening for another good year or so. Anyways, my main questions about HTC's warranty is listed below. What would be a rough estimate of a turnaround time for repairs? Are they as swap happy as Apple? or would they try everything they can to repair a problem before they decide to swap out a new handset? Mainly worried about going without a phone while waiting on the turnaround time which isn't an issue with Apple since they replace my device practically every time I had an issue. Is the warranty repairs bounded to the country of purchase or does HTC have a global warranty where I can get it taken care of anywhere in the world? Because I ran into a problem getting my iPhone 5 fixed when I brought it into an Apple store outside the US and they refused to fix it or swap it for that matter since it had dust under the camera lens. I was told I would definitely get a new device because of my issue but only will it be taken care of in the country of original purchase. and any other things you have to say about HTC's warranty related customer service. Thanks!