This has got to be the worst Pre Order experience i've ever had with any company. I compared different delivery dates for the order of my (matte) Black iPhone 7 Plus on AT&T and Best Buy was the only one that showed delivery on 9/16 (everywhere else showed about 1-2 weeks after that) which is what led me to choose Best Buy for my order. I called the day before release because it still hadn't shown up as "Shipped", only pre-ordered. The customer service rep assured me they were sitting in a warehouse waiting to go out at midnight as Best Buy had planned a logistics launch with UPS (which i found hard to believe) but assured me i would still get my phone on launch day 9/16.
2 hours later i get this:
Dear Fernando,
Thank you for pre-ordering the iPhone 7 or iPhone 7 Plus with Best Buy.
Unfortunately, there's been a delay in getting you your device. We apologize for the inconvenience, as we know you are excited about your new phone.
Your iPhone 7 or iPhone 7 Plus is expected to arrive by Friday, Oct. 7, perhaps sooner depending on your location. You can view your order status on BestBuy.com/OrderStatus.
This week i called customer support and i found out my actual delivery date is 11/2. My delivery be pushed back almost another month without me even being notified by Best Buy. They haven't even apologized or offered any type of compensation after this further delay! Only "that's the only date we see on this order".
Now that i know my delivery is in November, i should have ordered directly from Apple or even AT&T. I could have had it this week!
-End of rant that many others have already posted-
When did you place your BB order (date and time)? November is ridiculous if you ordered on the 1st day of pre-orders.