Best Buy Web Site Pricing Probed

Discussion in 'Current Events' started by Teh Don Ditty, Mar 6, 2007.

  1. macrumors G4

    Teh Don Ditty

    Joined:
    Jan 15, 2007
    Location:
    Maryland
    #1
    CNN Money

    I honestly say it's about time. There are times when I see something I wanted online (from their website) for a certain amount, only to see in the store it's higher.
     
  2. macrumors 603

    SkyBell

    Joined:
    Sep 7, 2006
    Location:
    Texas, unfortunately.
    #2
    Yeah, I've noticed this too.

    That's why I'm a CompUSA girl. :)
     
  3. macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #3
    Oddly I had no idea this was a bad thing. Interesting though because I always noticed it but never questioned it.
     
  4. thread starter macrumors G4

    Teh Don Ditty

    Joined:
    Jan 15, 2007
    Location:
    Maryland
    #4
    I used to shop there, in my neck of the woods it's utter garbage now. Guess that's what happens when you're surrounded by the following: Best Buy, Circuit City, Target & Wal-Mart (shudder)
     
  5. macrumors 604

    GFLPraxis

    Joined:
    Mar 17, 2004
    #5
    My local CompUSA's cool. They all love Macs (I even trained a few of them in how to switch customers to Mac :) ).

    But I guess it depends on location.
     
  6. macrumors 6502a

    Superdrive

    Joined:
    Oct 21, 2003
    Location:
    Dallas, Tx
    #6
    I worked at a Best Buy. Customers would frequently have pricing discrepancies. They would always insist they saw that item cheaper at home even after the typical sales person tried to prove them wrong by pulling up BB.com in store. Pulling the website up on external wi-fi from the stores neighbors revealed different prices. Sucks for Best Buy, but it wasn't good business.
     
  7. thread starter macrumors G4

    Teh Don Ditty

    Joined:
    Jan 15, 2007
    Location:
    Maryland
    #7
    Yea, I used to work at BB too. Discount was great, other than that it sucked.
     
  8. macrumors G3

    Joined:
    May 2, 2005
    #8
    Wow.. Bait and switch. Completely illegal.

    This is why I do any tech shopping online or at Target. Target has never screwed me over. Best buy has. *scowls*
     
  9. macrumors 68020

    Wild-Bill

    Joined:
    Jan 10, 2007
    Location:
    ?
    #9
    I use Fry's for most of my electronic needs. I only use Best Buy when they have a sale on DVD+R's, the Verbtaims. And that's it. I hope they get spanked over this.
     
  10. macrumors 68000

    Lancetx

    Joined:
    Aug 11, 2003
    Location:
    Texas
    #10
    I guess if anyone wants to buy something at Best Buy, it would be prudent to carry in a printout from home of the screen with the price. :)
     
  11. macrumors 65816

    Bobdude161

    Joined:
    Mar 12, 2006
    Location:
    N'Albany, Indiana
    #11
    innnnnteresting. Every now and then I would get customers that said they found a different price online. I of course would check the BB website at the store and prove them wrong. Corporate already had admitted that the prices online are sometimes not in sync with retail, but didn't know it was like this. I don't think this was on purpose at all. Maybe the internal BB website is failing to update certain sale prices.

    Sorry to hear BB screwed you over katie ta achoo, they should've kept the relationship at a business level. :cool:
     
  12. macrumors G3

    Joined:
    May 2, 2005
    #12
    and they didn't even buy me dinner first!:mad:



    but OT:
    Best buy is SO FRIGGIN' HUGE market factors in individual markets wouldn't matter. Corn prices in Iowa, not so much, steel prices in China, YEA!
    Uhm.. how could this NOT be an intentional wrong-doing?
    "Oh, I'm sorry, I thought the identical site in-store with higher prices was an OK thing to have! WHOOPS! My bad!!"

    Nyaaggghh!!!
    Maybe I'm just angry at best Buy because I want a Wii and a new TV and don't want to write this paper I'm writing but *shakes fist in direction of nearest best buy*
     
  13. macrumors 68040

    RedTomato

    Joined:
    Mar 4, 2005
    Location:
    .. London ..
    #13
    That's evil.

    Some shops in the UK have lower prices on their website than in store, but if you bring in a print-out of the page, they will honour it instore. I've done this a few times and never had any problems.

    But to have an identical instore website with higher prices just to fool your customers, that's evil.
     
  14. macrumors 68000

    FoxyKaye

    Joined:
    Jan 23, 2004
    Location:
    San Francisco, Terre d'Ange, Bas Lag, Gallifrey
    #14
    It has been my experience that anyone who shops at Best Buy, online or in the store, usually gets what they deserve.
     
  15. macrumors 68020

    atszyman

    Joined:
    Sep 16, 2003
    Location:
    The Dallas 'burbs
    #15
    Are these deals on the website listed as being in-store as well?

    I know there was a big bruhaha about newegg and similar sites that would offer different prices to different browsers/OS combos and the ruling was that it was not illegal since it didn't discriminate based on race/gender but on controllable factors.

    If the price is so good online why not do in-store pickup and guarantee that you have the item at that price. Should cost the same and you don't end up driving to the store to simply find that the deal was so good that they sold out.

    Don't take this as a defense of Best Buy or any other retailer, just some food for thought. I know any retailer is out there to make money and will find every and any way to extort as much money from me as they can in a legal manner.
     
  16. macrumors 65816

    Bobdude161

    Joined:
    Mar 12, 2006
    Location:
    N'Albany, Indiana
    #16
    Well just got back from work and it seems they've caught on pretty fast. They now have links on the company networked computers to a local bestbuy.com and a national bestbuy.com So at least that problem is solved. :)
     
  17. macrumors 68040

    Koodauw

    Joined:
    Nov 17, 2003
    Location:
    Madison
    #17
    I had this exact same thing happen to me. I saw a camera I liked online, and went in to pick it up. It was more expensive in the store so I asked the guy if you would match the website price. He checked it out, and showed me that it was the same price as the instore price. I thought maybe I had screwed up somehow, so I went home and checked again. The price was lower online, so I ordered it and used the instore pickup option. The guy was rather surprised to see me back within the hour to pick up the camera. I made sure to show him my web receipt too.
     

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