Biggest newbie problem

Discussion in 'Mac Basics and Help' started by Compatiblepoker, Jun 2, 2006.

  1. Compatiblepoker macrumors regular

    Joined:
    Feb 8, 2006
    Location:
    Jacksonville Beach
    #1
    I wish I could set this as a poll but I can't. The question is....what do you believe to be the biggest problem for new Mac users?
     
  2. Eniregnat macrumors 68000

    Eniregnat

    Joined:
    Jan 22, 2003
    Location:
    In your head.
    #3
    Here, here!
    Actually that's many of our problems.
    Even veterans forget to search the forums for previous or similar threads. The FAQs point out that a person should search first, be we don't always do it.
     
  3. dmw007 macrumors G4

    dmw007

    Joined:
    May 26, 2005
    Location:
    Working for MI-6
    #4

    You hit the nail on the head CanadaRAM. :)
     
  4. CoMpX macrumors 65816

    CoMpX

    Joined:
    Jun 29, 2005
    Location:
    New Jersey
  5. dmw007 macrumors G4

    dmw007

    Joined:
    May 26, 2005
    Location:
    Working for MI-6
    #6
    Good point.

    Sorry, I could not resist. : o
     
  6. nbs2 macrumors 68030

    nbs2

    Joined:
    Mar 31, 2004
    Location:
    A geographical oddity
    #7
    Um....did I totally miss some white text somewhere?

    Biggest problem is getting used to the dock/menu bar instead of the start menu/window based menu system thing.
     
  7. wxboss macrumors member

    wxboss

    Joined:
    May 13, 2006
    Location:
    Jax, FL
    #8
    Just learn the basics (FAQs are great), and then get your feet wet. It doesn't take long before your navigating like a pro.
     
  8. x86 macrumors regular

    x86

    Joined:
    May 25, 2006
    Location:
    Dearborn, MI
    #9
    I was thinking the same thing, the OP is asking about OS X, not this fourm.

    Anyway, I have seen people stugle with the fact that closing the window doesn't actually exit the program.
     
  9. jsw Moderator emeritus

    jsw

    Joined:
    Mar 16, 2004
    Location:
    Andover, MA
    #10
    As mentioned above, this is about new Mac users, not new MR members.

    Personally, I have no problems using a new Mac and often find it to be faster and easier than using an old one. ;)

    Honestly, though, most new Mac users are Windows users, and I think the biggest initial problem - after basic navigation - is one of finding replacements for the Windows apps they're used to.
     
  10. dmw007 macrumors G4

    dmw007

    Joined:
    May 26, 2005
    Location:
    Working for MI-6
    #11
    No, I think that I did. I did not realize that the OP is talking about newbies to Mac OS, instead of newbies to MR. :eek:
     
  11. nbs2 macrumors 68030

    nbs2

    Joined:
    Mar 31, 2004
    Location:
    A geographical oddity
    #12
    I wonder though - for most users, isn't the problem getting used to different apps and not finding them? I'd imagine that most computer users (switchers included) focus mostly on Word, email and surfing the internet (and not in that order). Two out of three are provided full, one as a "test drive" - so they know it is out there. I guess a lot of them use web based email, so they really don't need to remember to use Mail and Word is Word is Word.

    So, in the end, isn't the struggle more in terms of getting used to Safari instead of IE and not finding a replacement app? Although, if Firefox use continues to increase, Firefox will be Firefox will be Firefox, making that transition just as seamless (my mom has done that - it took me months to get her from IE to FF on her old PC and now she rarely touches Safari on her iMac).
     
  12. jsw Moderator emeritus

    jsw

    Joined:
    Mar 16, 2004
    Location:
    Andover, MA
    #13
    Well, having given my parents my old iMac a few months ago, they didn't initially realize that Firefox worked on the Mac too (although Safari's better), that Mail was as easy as or easier than Outlook Express, that Word is basically Word (but they aren't the exactly the same on both platforms), that you can play Freecell on a Mac (this was far more important to them that it should have been), that iTunes worked the same, etc.

    They've yet to replace their card-writing app, some of their scanning software, etc., but they've moved over pretty well (although they still use the PC as well).

    So I guess it isn't that it's hard to find the apps, it's just not necessarily intuitive to them at first where to look for them (at least to people like my parents).

    But, yeah, on further reflection, I agree with you guys above: menubar, dock, closing windows not closing apps... those are issues. So is window resizing ("why can't I resize it from anywhere?").
     
  13. Cooknn macrumors 68020

    Cooknn

    Joined:
    Aug 23, 2003
    Location:
    Fort Myers, FL
    #14
    The biggest problems are actually very trivial compared to what they had to deal with in the Windows world. I used to have to support about 10 friends and relatives. Always having to assist with basic tasks such as getting a new camera or printer to work - or dealing with viruses and spyware, etc. One by one I've switched them all. It's a beautiful thing. Some have iMac's some have Mac Mini's and a couple have PowerBooks. After getting them up and running I have very rarely heard from any of them (for computer support anyways). I do have one friend that has a hard time remembering the steps involved with creating a playlist and burning it to CD from iTunes. That's about it :p
     
  14. wxboss macrumors member

    wxboss

    Joined:
    May 13, 2006
    Location:
    Jax, FL
    #15
    The two biggest issues that I had to learn (didn't take long though) was that closing applications didn't always shut them down (Command + Q) is what I use to exit a program.

    The second was installing programs. When you download a file, it will be saved to your desktop (unless you change the default location). You then need to double click the file which will "unpackage" the file. For applications, you then "drop -n - drag" it into your Applications folder and then you can launch it. At that point, you can trash the original "wrappings" the file was downloaded with.

    That may sound a little complicate, but once you do it a couple of times, it becomes second nature.
     
  15. Applespider macrumors G4

    Applespider

    Joined:
    Jan 20, 2004
    Location:
    looking through rose-tinted spectacles...
    #16
    Making people realise that 'full screen' is a waste of space on their monitor and it's really much easier to work with windows which are the size you need.

    I spent my first week on my Mac resizing most of them... and now my Windows at work are non-maximised too
     
  16. wako macrumors 65816

    Joined:
    Jun 6, 2005
    #17
    for me the biggest mistake was going to the main Library when I needed more HDD space and randomly deleted program folders, and one specific folder that had a bunch of install pkg's. After that I tried to do some disk repairs and found out I couldnt and kept giving me errors. Ran to the mac store and to a Genius. He asked me "What happened to all the files in this folder?" I replied with a simple, "Oops." And so that began a great adventure of reformatting :)

    Another tip is to never unplug a external HDD while it is downloading or doing some type of transfer. Basically I was on a rush and quickly disconnected everything while it was still downloading something. Later on the night I found my download was finally done which was to be downloaded to my external HDD. Sounds fine at the moment until I try to open it and gives me an error saying it could not be found. Unlike Windows where it can detect the drive it was to be downloaded to is missing it would immediately stop and tell you are an idiot for disconnecting it, Mac decided to continue to download it but not only that it made a phantom volume so to speak to finish off my download. Took me forever to find the folder where it downloaded it to which was hidden.
     
  17. dogbone macrumors 68020

    dogbone

    Joined:
    Sep 16, 2005
    Location:
    S33.687308617200465 E150.31341791152954
    #18
    I think the biggest mistake mac newbies make is to not dive right in to Terminal and delete their System folder by mistake, thus ensuring that they pay more attention to detail.
     
  18. dogbone macrumors 68020

    dogbone

    Joined:
    Sep 16, 2005
    Location:
    S33.687308617200465 E150.31341791152954
    #19
    ahem
     
  19. kretzy macrumors 604

    kretzy

    Joined:
    Sep 11, 2004
    Location:
    Canberra, Australia
    #20
    :D

    Seriously, watching that animation should be a mandatory part of signing up. Add in a section about the 500 post requirement for avatars and it's perfected!
     
  20. celebrian23 macrumors 65816

    celebrian23

    Joined:
    Mar 12, 2006
    Location:
    Under the sun
    #21
    Well I'm not even on my first mac yet, but I always forget to use control+q NOT the red button thing to close applications.
     
  21. dogbone macrumors 68020

    dogbone

    Joined:
    Sep 16, 2005
    Location:
    S33.687308617200465 E150.31341791152954
    #22
    Did anyone mention using the Ctrl button instead of Cmd?
     
  22. GimmeSlack12 macrumors 603

    GimmeSlack12

    Joined:
    Apr 29, 2005
    Location:
    San Francisco
    #23
    Getting over the fact that you really don't need Virus protection and Anti-Malware programs.
     
  23. wxboss macrumors member

    wxboss

    Joined:
    May 13, 2006
    Location:
    Jax, FL
    #24
    That's a good point.
     
  24. iPhil macrumors 68040

    iPhil

    #25


    I second the motion ... :D :cool:
     

Share This Page