Black iPhone 5 issue solved?

Discussion in 'iPhone' started by surjavarman, Jan 29, 2013.

  1. macrumors 6502a

    Nov 24, 2007
    Yes I know this has been done a lot of times but I didn't want to bump the older threads.

    But are the new black iphone 5's flawless as of februari 2013 . No scuffs, blemishes, chips, nicks, dings, dents or any other stuff. If the new ones fresh from the factory still have these issues then I might go for the white one or none at all.
  2. macrumors regular

    Nov 10, 2012
  3. macrumors regular

    Sep 11, 2012
    England, UK
    Hi, I got mine from the Apple online store in September and it was absolutely fine, but I've got another one coming tomorrow for my mum so I'll check it and let you know :cool:
  4. thread starter macrumors 6502a

    Nov 24, 2007
    Alright. If you could do that that would be very helpful
  5. macrumors 68000

    Jul 21, 2012
    My black i5 is still in pristine condition, i got it late November
  6. macrumors 68020


    Oct 25, 2009
    It's not even february yet??????
  7. macrumors 68000


    Jan 28, 2009
    Tulsa, OK
    It's not February yet. How do we know?
  8. macrumors 6502a

    Sep 12, 2011
    Boston, MA
    Apple did have a setback from its iPhone production from the manufacturing strike. I can assure you that iPhone 5's are manufactured flawlessly and checked. Over time as you use the phone, you will drop it, hit it....etc.
  9. macrumors 68020

    Apr 12, 2011
  10. macrumors 68020

    Dec 13, 2012
    Southern California
    This statement is wishful thinking, and little, if any fact.

    While it was true years ago Apple that had an excellent quality control system in place, today it's been crushed by the burden of ultra high volume mass production, and Apple's burning desire to rake in the profits at warp speed.

    My company ordered a few hundred iPhone 5's and the greater majority all suffered from the well know scratches, all of which came right out of the box. As a result, they released an internal company memo instructing us to _not_ complain as they had no interest in executing that many returns.

    In the overall scheme of things it's simply best to get into acceptance that Apple is a mass market retailer now, that's no better than the rest.

    You'll feel much better, if you maintain that frame of mind. :)
  11. macrumors regular

    Nov 13, 2012
    It would feel much better to accept that if the price for the phone was the same as other mass market products and not the premium price we now pay that in my mind should entitle us to a higher build quality/finish than the cheaper phones. :rolleyes:
  12. macrumors 601

    Dec 18, 2012
    Charlotte, NC
  13. macrumors member


    Dec 11, 2010
    Got mine in mid November. Been naked almost the whole time with very little scuffing.
  14. macrumors 6502a


    Nov 14, 2010
    I picked up a new white IP5 from the apple store, here is what happened:
    > First one had a scratch on the chamfered edge
    > Second one had black dots near the top (would not rub off)
    > Third one was perfect.

    Still a lottery dudes months on...
  15. macrumors regular

    Nov 14, 2011
    You are from the future?
  16. macrumors 6502

    Dec 19, 2012
    Just get one and if it's not to your liking, send it back.


    For what it's worth, I would say it's been addressed by now. Apple acknowledged it (READ: I said acknowledged it as in they publicly made reference to it NOT that they said they had fixed it): I'm sure there were some behind-the-scenes changes made. This is not uncommon for any manufacturing process. They don't have to (and they don't) tell the consumer every time a small change in the process is made. If they did, they would have people who otherwise were not planning on complaining about it returning their phones for new "more scratch resistant" ones...

    No, they quietly make a small tweak to the process and keep moving. This is likely what has happened to address the suffing issue. I personally tend to think they had a bad production run or two... I've had two iPhone 5 units and neither had any scuffing issues. I truely believe that an issue exists, but I feel it's more isolated and likey has been addressed by now.
  17. macrumors 68020

    Dec 13, 2012
    Southern California
    I most certainly agree.

    However Apple is a powerhouse with tremendous influence. Nothing if not clever, they know exactly how much their customers will tolerate, and therefore have no reason to do anymore than be sure to put the Apple logo on it :)
  18. macrumors newbie

    Jan 28, 2012
    Same here, and still loving it. Mint condition without a case or screen protectors!!
  19. macrumors 6502a

    Dec 23, 2008
    I confirm that the issue is still not fixed. I bought today a iPhone 5 and only on the third one I got a flawless one. Not good.

    The second one besides the scratches, it was also bent.
  20. macrumors 6502a

    Nov 29, 2011
    no issues here. My black/slate phone was flawless out of the box. I guess I got lucky.
    Here are my Apple lottery results,
    iphone 5 Winner! :D
    iPad 4 and iPad mini, Not so good. :eek:
  21. macrumors regular

    Sep 11, 2012
    England, UK
    Just unwrapped it to slight scratching near the SIM slot. :(
  22. thread starter macrumors 6502a

    Nov 24, 2007
    so what are you going to do now?

    What kind of scratch? Could you describe it or perhaps take a picture of it? Is it going to hurt the resale value of the phone?
  23. macrumors member

    Nov 15, 2008
    Got mine 3 weeks ago from apple store but not before opening 3 others and finding slight imperfections. The person i worked with was great and said no problem. Funny thing is i probably would of never looked so close in the first place if i hadn't read all the OCD threads on MacRumors before-hand.
    I am loving it compared to my iphone 4!
  24. macrumors 68040


    Apr 13, 2009
    New Jersey
    Nope, original one was not getting LTE, Apple replaced. 3 weeks later I was going in and out of WiFi, Apple tested and replaced, also that one was missing paint.

    The last one I got from Apple this past Saturday seems to be ok as far as paint, and WiFi and LTE both work well, but I noticed a lot more apps crash on this one, even setting up as new, I have trouble with words with friends, 7OnLine news app, and FaceBook crashes once a day.

    I am living with it now, only because all of the non functioning issues are gone WiFi and LTE, but who knows what is going on. People here at my job are having 5050 with theirs, some do and some do not? I know we have nearly 60 in my building.
  25. macrumors 65816

    Dec 20, 2011
    These threads have just become funny at this point.

    If you open the phone (and to your horror) there's a teeny tiny scratch that ruins your life: RETURN IT! No one can guarantee ANY mass produced product will be flawless out of the box, even if they believe there's was (and I promise if you gave some members here fifteen minutes with a microfiber cloth, light, and magnifying glass they could find plenty of "flaws" with it anyway...).

    Apple has the most generous return policy out there for cell phones. they even let you take it home and scour over it for weeks before permanently sticking you with it.

    If that's not enough time to find any life altering flaws, maybe a $199 phone isn't for you?

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