Blank disk icon remains on desktop after burning

Discussion in 'Mac Apps and Mac App Store' started by JJF1973, Feb 13, 2004.

  1. JJF1973 macrumors newbie

    Joined:
    Nov 8, 2003
    Location:
    Nashville, TN
    #1
    When iTunes finishes burning an audio cd, it mounts the newly burned cd on the desktop just like it is supposed to do, but the problem is the icon for the blank CDR is still on the desktop as well. I can drag the newly burned cd into the trash and it ejects it fine, but the blank CDR still remains on the desktop even though there is no disk in the drive at all. I then drag the blank disk to the trash and it asks me to burn a cd that isn't there. It attempts to do it then gives me an error message; I click okay, then all is well. Any ideas on why it may be doing this? I attempted to throw away my prefs file, fix permissions, etc. with no improvement. Finally I uninstalled iTunes and tried to reinstall it. The iTunes installer told me that iTunes could not be installed on my computer? Is this a bug that anyone has noticed? I just upgraded to Panther this past week and did not have any of these problems when I was using Jaguar. Thanks!
     
  2. D0ct0rteeth macrumors 65816

    D0ct0rteeth

    Joined:
    Mar 11, 2002
    Location:
    Franklin, TN
    #2
    Yep.. thats been discussed many times and there is no real fix. Everyone I know gets it.

    The only thing I have found is that is you reduce your burn speed low enough it MAY go away.

    Good luck.. im surprised apple hasnt fixed it

    Chris
     
  3. jxyama macrumors 68040

    jxyama

    Joined:
    Apr 3, 2003
    #3
    yeah, seen it happen a few times.

    i just "eject" the leftover disc, and then choose "Eject" in the dialog box and it goes away...
     
  4. JJF1973 thread starter macrumors newbie

    Joined:
    Nov 8, 2003
    Location:
    Nashville, TN
    #4
    Thanks! I had done a search of the forums under iTunes disk burning problems, but didn't see anything that popped out at me immediately. That is odd that this is a problem. I hope they will fix it soon, but it's really not that big of a problem. It's really just more of an annoyance I guess. Hey, at least my iBook G3 is working for the moment and Apple is reimbursing me for all the repair costs under that new iBook warranty extension program.
     
  5. jxyama macrumors 68040

    jxyama

    Joined:
    Apr 3, 2003
    #5
    just a word of caution... apple is NOT offering a warranty extension program for iBooks. it's a warranty for a very specific problem with some iBooks - the faulty logic board.

    apple will not fix your problems (for free) unless it's caused by the faulty logic board.

    from apple's FAQ:

    http://www.apple.com/support/ibook/faq/

     
  6. JJF1973 thread starter macrumors newbie

    Joined:
    Nov 8, 2003
    Location:
    Nashville, TN
    #6
    Yeah, I guess I should have been a little more specific about what I meant in my previous post. I have a warranty from CompUSA to cover anything else. I'm just really happy that if my video goes out again due to the logic board, I will get a new board. An Apple customer care rep told me that all of the new boards being put into affected G3's should not have the previous video problem. I'll keep my fingers crossed.
     
  7. JJF1973 thread starter macrumors newbie

    Joined:
    Nov 8, 2003
    Location:
    Nashville, TN
    #7
    Spoke with Apple this past weekend. Tech told me that it was not a bug with Panther. Panther was made to do exactly what it was doing. As far as the two icons showing up on the desktop, I was told never to insert a blank disk first before burning a playlist in iTunes. I should only insert the disk when iTunes asks me to do so. If I insert it before that, the finder thinks it is just a data disk.
     
  8. D0ct0rteeth macrumors 65816

    D0ct0rteeth

    Joined:
    Mar 11, 2002
    Location:
    Franklin, TN
    #8
    Its not a bug.. its a feature!! :)
     
  9. jxyama macrumors 68040

    jxyama

    Joined:
    Apr 3, 2003
    #9
    i'd say, that's a pretty weak "explanation." iTunes not being able to write to a blank disc already in the drive is a bug, it's not a feature.

    if an user knows enough to insert the blank disc before being prompted, iTunes should recognize and reward that learning by addressing it correctly.

    holding the user responsible to follow just the prompts is a convenience to the programmer for not having to address exceptions - it's a bug and definitely not a "feature."

    look at windows "wizards." that's not a feature at all. by presenting the users with limited options, programmers are being exempted from having to debug and correctly handle all the possible cases.
     
  10. MisterMe macrumors G4

    MisterMe

    Joined:
    Jul 17, 2002
    Location:
    USA
    #10
    I am afraid that you are quite mistaken. iTunes behaves just like other Mac disk writing utilities since forever. If it can, whichever application is frontmost is the application that "captures" blank removeable storage upon insertion. That's how the File/Open dialog box works. That is how Disk Copy worked. That is how backup utilities work. That is how MacOS worked. That is how MacOS X works. And, that is how iTunes works.
     
  11. HexMonkey Administrator

    HexMonkey

    Staff Member

    Joined:
    Feb 5, 2004
    Location:
    New Zealand
    #11
    In System Preferences, go to CDs & DVDs, and in the 'When you insert a blank CD' menu select 'Ask what to do'.

    Then when you insert a CD, it asks what application to open it with. From memory (correct me if I'm wrong), if you select iTunes, and then burn the CD from iTunes, you will get no double on the desktop.
     
  12. jxyama macrumors 68040

    jxyama

    Joined:
    Apr 3, 2003
    #12
    i don't buy this explanation. i've put blank discs in, with no apps running except for iTunes, but iTunes will still spit it out and ask for it to be re-inserted when i want to burn and leave the ghost volume on the desktop.

    i buy hexmonkey's explanation, however.

    i still think panther should be fixed to avoid ghost volumes on the desktop. the disc could already be burned (and closed, if CD-R) but the ghost will still be there... sounds like a bug to me.
     

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