bluetooth firmware update

Discussion in 'Mac Apps and Mac App Store' started by QCassidy352, Apr 19, 2004.

  1. QCassidy352 macrumors G3

    QCassidy352

    Joined:
    Mar 20, 2003
    Location:
    Bay Area
    #1
    I downloaded a BT firmware updater from apple's software update. I'm running it on my 12" rev. B PB. It says it can take up to 15 minutes. But right now it's been 20 minutes and it still says "preparing to update device" (the screen hasn't changed). This happened when I tried to run the bluetooth firmware off of the CD that came with my Apple BT keyboard, too.

    what is going on here? The firmware updater app just has the perpetual spinning color wheel. It says I can't quit, but I sorta have no choice. It's not making progress. Why does this keep happening? do I even need this update?

    please help ASAP! :confused:
     
  2. 7on macrumors 601

    7on

    Joined:
    Nov 9, 2003
    Location:
    Dress Rosa
    #2
    Run a hardware test CD

    could be a busted BT module.
     
  3. QCassidy352 thread starter macrumors G3

    QCassidy352

    Joined:
    Mar 20, 2003
    Location:
    Bay Area
    #3
    ok, will do... but my BT mouse and keyboard work fine without the update!
     
  4. QCassidy352 thread starter macrumors G3

    QCassidy352

    Joined:
    Mar 20, 2003
    Location:
    Bay Area
    #4
    everything is fine on the hardware test.

    When I run this, even if I force quit, it stays open. Even if I shut the computer down, the BT and AE icons are gone when it restarts. The only way to get rid of the updater and restore the computer to normal is to hard shut down (hold down power button until it shuts off).

    Clearly there's something very wrong here. Any ideas?
     
  5. Westside guy macrumors 601

    Westside guy

    Joined:
    Oct 15, 2003
    Location:
    The soggy side of the Pacific NW
    #5
    Turn off Bluetooth, pull the batteries out of your BT mouse and keyboard, then turn BT back on. THEN run the update.

    I had the exact same problem - the updater will lock up if there are active Bluetooth devices being used.
     
  6. russed macrumors 68000

    russed

    Joined:
    Jan 16, 2004
    Location:
    London, England
    #6
    mine didnt do that, when i ran it mine were connected and it then disconnected then automatically, it has all appeared to go ok!
     
  7. kbonnel macrumors 6502

    Joined:
    Mar 1, 2004
    Location:
    In a nice place..
    #7
    When I updated mine, I put my mouse and keyboard far away, and made sure they were not connected. The update ran fine when I did that.

    Samuel L Bronkowitz
     
  8. QCassidy352 thread starter macrumors G3

    QCassidy352

    Joined:
    Mar 20, 2003
    Location:
    Bay Area
    #8
    thanks, that did it. hope others with this problem will see this solution...
     

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