Bluetooth keyboard not working

Discussion in 'Mac Accessories' started by ibiza, Oct 18, 2006.

  1. ibiza macrumors newbie

    Joined:
    Apr 20, 2006
    #1
    I've got an apple bluetooth keyboard and mouse but for some reason the keyboard has stopped working. It won't connect via bluetooth. The mouse is working fine, but the keyboard not. I've tried reconnecting it, and it comes up of the list of bluetooth items but when I try and pair it, it comes up with a passkey but then says that the pairing attempt was unsuccessful. I've changed the batteries but it still won't work.

    I've contacted apple, but they don't know what the problem is. They sent me a new keyboard which arrive today and it's the same problem. The keyboard comes up on the list of bluetooth items, but it won't pair up. Any ideas how to sort it?????
     
  2. IJ Reilly macrumors P6

    IJ Reilly

    Joined:
    Jul 16, 2002
    Location:
    Palookaville
    #2
    What kind of Mac? Are you using a Bluetooth dongle, or built in?
     
  3. Willis macrumors 68020

    Willis

    Joined:
    Apr 23, 2006
    Location:
    What feels like the middle of nowhere
  4. MrSmith macrumors 68040

    MrSmith

    Joined:
    Nov 27, 2003
  5. ibiza thread starter macrumors newbie

    Joined:
    Apr 20, 2006
    #5
    LOL! Yeah Mr Smith I'm not that blonde! :p :D And I am using a Mac.
    Anyhow I managed to sort it out this afternoon by going into bluetooth preferences and adding a new keyboard. No idea what happened to the other keyboard though, just died I guess!
     
  6. MrSmith macrumors 68040

    MrSmith

    Joined:
    Nov 27, 2003
    #6
    Glad you got it sorted. Pretty inconvenient, I guess. :D
     
  7. ibiza thread starter macrumors newbie

    Joined:
    Apr 20, 2006

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