Bluetooth not working properly

Discussion in 'MacBook Air' started by hohohong, Mar 13, 2010.

  1. macrumors 6502

    Joined:
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    497
    #1
    I have Logitech MX5500 bluetooth keyboard and mouse connect to my Air via Steermouse.

    Past week, the bluetooth is acting weird. When waking from sleep mode, sometimes they connect, most of the time, they won’t. I click on the bluetooth logo to manually connect, but the bluetooth option pop up 30 seconds later, not instantly.

    I had to restart my Air to re-establish the connection. Anyone else encounter similar issue?
     
  2. macrumors 6502a

    Repo

    Joined:
    Feb 11, 2009
    Messages:
    597
    #2
    My MBP's bluetooth once gave my trouble with file transfers and refused to make connections. After a restart, the problem went away and hasn't happened again.
     
  3. macrumors 6502

    Joined:
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    #3
    I can turn BT off. But can’t turn it back on. Have to restart. Anyone else experience this?
     
  4. macrumors 6502

    Joined:
    Mar 22, 2009
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    Location:
    Rockville (Despite REM's plea.)
    #4
    Have you tried resetting the SMC

    SMC -- http://support.apple.com/kb/HT1411:
    [ responsible for power management of the computer. It controls backlighting, hard disk spin down, sleep and wake, some
    charging aspects, trackpad control, and some input/output as it relates to the computer sleeping. ]
    1. Turn off MacBook Air.
    2. Connect the power adapter and plug it in.
    3. On the LEFT side of the keyboard (Yes, the left side only), hold down Shift, Option and Control.
    4. Press the power button.
    5. Wait 5 seconds, then release all keys.
    6. Push power button to turn your MacBook Air back on.
    7. Login, let boot fully up then shutdown.

    And/or the PRAM

    PRAM and NVRAM == http://support.apple.com/kb/HT1379:
    1. Shut down the computer.
    2. Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
    3. Turn on the computer.
    4. Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
    5. Hold the keys down until the computer restarts and you hear the startup sound for the second time.
    6. Release the keys.
     
  5. macrumors 6502

    Joined:
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    #5
    Hmmm,…. I’ve tried the SMC. It seems to work now.

    Thanks stoconnell!
     
  6. macrumors 6502

    Joined:
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    #6
    And not only does my BT works now, my air recognizes my Time capsule HD.

    Before, I have to manually go to finder and log in 1st before time machine can find it. This also started last week.
     
  7. macrumors 6502

    Joined:
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    Location:
    Rockville (Despite REM's plea.)
    #7
    Good deal :)
     
  8. macrumors 6502

    Joined:
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    #8
    Hmmm,… seems like the time machine HD issue is not actually fixed.

    I still have to manually log in from my finder before time machine can detect the time capsule.
     
  9. macrumors 6502a

    Joined:
    Sep 13, 2007
    Messages:
    805
    Location:
    Northern California
    #9
    Resetting both SMC and PRAM fixed my problem - my BlueTooth mouse stopped being recognized and I had to re-pair at every boot-up the last three days. Now, it's back to normal. Thanks, stoconnell, for the reminder!
     
  10. macrumors 6502

    Joined:
    Jun 1, 2007
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    #10
    Sigh, mine wasn’t actually fixed. I brought it into Apple store and they will replace my BT.

    They said there’s a new revision of BT hardware and I will get that new hardware installed in my MBA.

    Wish me luck.
     
  11. macrumors 6502

    Joined:
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    #11
    I think the new firmware might have solved my problem.

    But I already scheduled to change my MBA airport into the newer model version today. So I have the latest revision airport card.

    So far so good. But just 30 min playing with it.
     
  12. macrumors 6502

    Joined:
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    #12
    The problem is still alive. Still can’t wake my Air from sleep via bluetooth.

    My MX5500 keyboard LCD indicate No connection when i press on a key.

    Sigh, headache.
     
  13. macrumors 6502

    Joined:
    Jun 1, 2007
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    #13
    So after 4 visits to Apple store, hours on the phone, they replaced my bluetooth flex cable. And told me if this doesn’t solve my problem, they will replace my Air.

    My question, will they gimme the current one? A refurbished? If the new MBA is released later this month, can I request for that new MBA for all my trouble?
     

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