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neith

macrumors newbie
Original poster
Jan 25, 2008
23
0
My new macbook has what looks like a small blurry dot of increased brightness in the top left portion of the screen. It is visible on white and light coloured areas, but not on dark or black. I don't think it is a dead pixel or a stuck pixel.

Does anyone know what I'm talking about?
 

AirmanPika

macrumors 6502
Jun 19, 2007
307
2
Vandenberg AFB, CA
Yep had this same issue. Sent my Macbook Pro into apple for repair and they ended up sending me a whole new laptop as they could not get in any replacement LCDs.
 

neith

macrumors newbie
Original poster
Jan 25, 2008
23
0
Should I be concerned enough to get this problem fixed by apple? I just got it a couple days ago... if the process takes a lot of time it would be a bother.
 

jblock

macrumors regular
Jan 4, 2006
181
0
Should I be concerned enough to get this problem fixed by apple? I just got it a couple days ago... if the process takes a lot of time it would be a bother.

If it was only a couple of days ago that you bought it they should just exchange it.
 

Shannighan

macrumors 6502a
Jul 26, 2007
584
1
Buffalo, NY
i heard that these defects "just appear". i believe its due to uneven gel across a small area of the lcd.

will apple take them back as defected even after the 15 days?
 

tjcampbell

macrumors 6502a
Aug 14, 2006
826
0
Vancouver
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU like Mac OS X; en) AppleWebKit/420.1 (KHTML, like Gecko) Version/3.0 Mobile/4A93 Safari/419.3)

Exchange it dude. Macs are very expensive and you have every right to be happy with your laptop.
 

neith

macrumors newbie
Original poster
Jan 25, 2008
23
0
Exchanged

I took my macbook in to the apple store after making a reservation at the genius bar. They saw the flaw and offered to give me a brand new macbook, taking my hard drive from the 1st macbook and installing it in the new replacement so I wouldn't lose my stuff. Took only an hour.

Now that I'm home I've noticed a new problem >.<
The alignment of the lid is slightly off, it hangs to the right a little bit so it isn't flush when closed. It is a minor problem, but so was the dot.

Getting a perfect macbook is probably an unrealistic goal.
 
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