Auction ended & paid on July 2. The seller refusing to communicate & talk since July 2nd (Thursday last week), and the weekend is a busy 4th of July, I sent a return request. The message for ebay to get involved :
"We'll send you an email when the seller responds to your request. If you have not agreed on a solution or the seller has not responded by Jul 09, 2015, you can ask us to step in and help.
If you and your seller need more time to work things out, your request will stay open until Aug 17, 2015."
It's Monday now, she still refusing to communicate, didn't bother to confirm payment went through, last we spoke complained about not receiving payment, but will send item anyways... I bet. I have to wait til a few more days July 9 to ask ebay to step in.
If she was a good person with morals, she would have great communication & refund the money, NOT send the item out. Solve the problem right then & there.
I will tell the ebay rep, it is SND (Significantly not described) on July 9