Yeah, I ordered the 800mhz ibook g3 cdrom for my wife from Techrestore.com for $499.99. I thought that was a pretty good deal, until I got the ibook. They said it would have "light scuffing," but was badly scratched, and a corner of the ibook was actually cracked. The powerbutton also acted funny, and wouldn't turn on everytime. Then the software just doesn't work right... you click on iPhoto, the icon bounces, but nothing ever happens, you just get the bar at the top of the screen that says iPhoto, and you can't do anything with it. They don't include the software, so you can't restore it, and you get a third part power adapter (that kind of scares me). The unit was badly scratched, and when my friend saw it, his exact comment was "what did they do, drag it behind a car?" They have been very nice about it, and offered to "fix it" but I told them to give me a refund instead. now I have to ship it back and will be out $30 for shipping it both ways. They said it shouldn't have gotten through their "quality control standsards" like that. The real touch of class was that they guard between the screen and they keyboard (I don't know why it was there) was a kitchen paper towel. Anyway, not the best experience. Please post if yours was different, as I don't want to give them a bad wrap, as they seem like a really good company!