Brand new Rev. C stuck on startup screen

Discussion in 'MacBook Air' started by twist2b, Aug 11, 2009.

  1. macrumors regular

    Joined:
    May 26, 2008
    Location:
    North Carolina
    #1
    Bought it during tax free weekend, and it is beautiful.

    I got the SSD version and I started it up, everything went great. It was late because I got home late and I just updated the OS and apps while I browsed the web. Once the update was done I shut it down.

    Next day I turn it on and its stuck on the startup screen. -_-

    Due to lack of a drive I can't boot it from a cd and yada yada. So ideas?

    I am new to Apple. :p

    I am going in if no one has advice and talk to a genius.
     
  2. macrumors regular

    arcangel6

    Joined:
    Aug 21, 2008
    Location:
    Wisconsin
    #2
    Hi,

    Did you try holding the 'On' button down until the machine shuts off?

    Joe
     
  3. thread starter macrumors regular

    Joined:
    May 26, 2008
    Location:
    North Carolina
    #3
    Oh, ya. I have turned it on and off several times. I even tried leaving it on the screen for an hour.... no effect.
     
  4. macrumors 6502a

    mhnajjar

    Joined:
    Mar 3, 2008
    #4
    Why not call Apple or drive to the store? :)

    Sorry, but my only suggestion would be to remove the battery which would require you to open the bottom case.
     
  5. macrumors 68000

    yoyo5280

    Joined:
    Feb 24, 2007
    Location:
    Melbourne, Australia & Bay Area
    #5
    Is the little spinny wheel under the apple spinning?

    Unplug every perihferal (everything but charger) from the mac, and turn it on while holding down the shift key on the keyboard.

    It should boot into safemode, and if it does, then you can just restart and it should boot fine.

    If it doesn't then you can boot into single user mode, or just take it back to Apple and get a mac that works :),

    -Omi
     
  6. thread starter macrumors regular

    Joined:
    May 26, 2008
    Location:
    North Carolina
    #6
    Yeah, I have tried shift... nothing happens and the spinner does spin.

    I setup an appointment for tomorrow, so I will just go in.
     
  7. macrumors 68000

    yoyo5280

    Joined:
    Feb 24, 2007
    Location:
    Melbourne, Australia & Bay Area
    #7
    OKay, yea the best thing is to just get it replaced.

    Sorry for the negative entrance into macland

    :(

    -Omi
     

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