my problum ok the screen on my 12" powerbook G4 is black but in the light I can see it is still on I can still use the laptop to full capability, but I can t see anything unless I have a lamp shining on the screen from 1"away, the back light is broken or someting(idk if there is such thing as a back light but that seems like a good name for it). I have experinced this with my old ibook but it would aqlways fix after a moment or after restarting it, i have looked through the manual and everythign and i think this is a hardwear problum, its not like i just have the screen althe way dim, though that is what is wrong and when i put the bright ness to full it looks the same as when i put it to the minimal. also what is the Email of apple constumer support or help, i can only find a Phone nomber wich will work but I like the idea of email better. who knows whats wrong with my laptop.. how i can fix it or who I should go to to fix it. idk if there is anyone in my area, my zip code is 04051, will this be cover under my one year warenty i have only had the laptop for a month.