Broken Sony Camera - Where to get it fixed?

Discussion in 'Community' started by MacAztec, Feb 11, 2004.

  1. macrumors 68040

    MacAztec

    Joined:
    Oct 28, 2001
    Location:
    San Luis Obispo, CA
    #1
    I have a Sony TRV-30 MiniDV Camera, and something is wrong with it. Every time I put in a tape, it makes weird noises, and then when I take the tape out, it sometimes shreds the black stuff inside it.

    Then, on the display, an error comes up that says "Align Heads" or "Clean Heads" or something like that.

    Does anyone have an idea where I should send it to get it repaired? I believe the warranty is up on it, we bought it in August on 2000.
     
  2. macrumors 68020

    flyfish29

    Joined:
    Feb 4, 2003
    Location:
    New HAMpshire
    #2
    Do you use the camera with iMovie? If so, it is very hard on the recording heads so you will want to go to an electronics store and buy the head cleaner they rec. for your camera...or go to sony.com and buy it better yet. If you clean the heads and it doesn't improve...might take a couple of cleanings...then talk to a repair shop...you should be able to find a sony authorized repair shop off the sony site someplace.
    good luck.
     

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