Busted PB - Turnaround time for support?

Discussion in 'Macintosh Computers' started by mwpeters8182, Feb 16, 2005.

  1. macrumors 6502

    Apr 16, 2003
    Boston, MA
    Hi guys,

    Today, my 12" powerbook started running slowly, and acting up - I restarted and got a kernel panic. I was able to boot into OS X, so I started transferring my stuff to my iPod for safekeeping. Right in the middle of copying, the drive (i'm guessing) made a squealing noise, kind of like a teapot whistling, and then the comptuer froze up. Booting up with the DVDs that came with the system, Disc Utility no longer sees the drive as existing, let alone damaged/working, and I get the ? when I try to boot.

    Obviously, this computer is going to need to be serviced, but I NEED a OSX/Unix computer ASAP. On average, what have your experiences been with turnaround time for repairs?


  2. macrumors 65816


    Jan 6, 2003
    I've had turnaround times (from the day I box it up and send it away to the day it comes back) of as low as three days or so. But once I was iBook-less for two weeks.

    I have not had good luck with iBooks, btw.

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