But I wanted my 2005FPW replacing...

Discussion in 'Mac Accessories' started by Dagless, Sep 13, 2006.

  1. Dagless macrumors Core

    Dagless

    Joined:
    Jan 18, 2005
    Location:
    Fighting to stay in the EU
    #1
    This is a bit of a strange one, testament to Dells gleaming Customer Support perhaps?

    I bought a 2005FPW in early December. It was great, dwarfing my 12" PowerBook. But I noticed strange, mini dead pixels only against a pure black image. these faded away after time. But then an image had left an impression on the screen like the old Phosphor burns on old monitors! I had enough and contacted Dell.

    I got a phonecall yesterday saying "Sorry guv, the 2005FPW is out of stock". Thinking this implied me to wait. However I was awoken by a delivery man knocking on the door. It arrived!

    Not only that - it's the 2007FPW monitor! Maybe my eyes have adjusted back to the 12" PowerBook but this display seems to produce a better image.

    Anyone else got a similar story or a faulty 2005FPW they want upgrading for free ;)
     
  2. MRU macrumors demi-god

    MRU

    Joined:
    Aug 23, 2005
    Location:
    Ireland
    #2
    Dell customer support has always been good to me too.

    I bought a 26" lcd TV from them. 1 dead pixel and a quick phonecall, a new one arrived with me the next day (in rural ireland :eek: ) and when that developed a fault :rolleyes: a quick phonecall and again a new replacement the next day. This ones worked perfectly, but I really cant fault dell at all.

    Now apple on the other hand :rolleyes:
     
  3. Dagless thread starter macrumors Core

    Dagless

    Joined:
    Jan 18, 2005
    Location:
    Fighting to stay in the EU
    #3
    They're not that bad, they are replacing my exploding battery :cool: BOOM
     

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