Buyer Beware: http://www.h-m-audio.com

Discussion in 'Mac Apps and Mac App Store' started by Hodapp, Feb 3, 2004.

  1. Hodapp macrumors 6502a

    Hodapp

    Joined:
    Jul 10, 2003
    Location:
    New York, NY
    #1
    I was lured in by http://www.h-m-audio.com because of their promises of quick, free shipping, and lower prices than most other place... But I have NEVER been given suck a run around regarding ANY kind of information about my order. The only way to contact someone is through their "Live Help" link, which is one of those stupid java chat rooms, where you talk to someone who not only knows nothing about their products, but also, apparently has no access to order history, or shipping information.

    Of course they accepted my order, and charged my credit card instantly... but I have NEVER had such difficulty attaining a tracking number, or any kind of proof that my $200 keyboard shipped! (It's kind of difficult for me to recieve packages, so I have to plan ahead to make sure I am home or someone is watching for the UPS/Fedex guy to come, so having a tracking number and an arrival date is very important to me.)

    Anyone else had any problems with these guys?

    I probably should have thought twice about ordering when I asked if they carried any sustain pedals for m-audio keyboards and the guy is like "What kind of pedal?" :eek:

    ...Bleh, I just want to rock out in Garage Band, is that so wrong?
     
  2. Hodapp thread starter macrumors 6502a

    Hodapp

    Joined:
    Jul 10, 2003
    Location:
    New York, NY
    #2
    Ugh, so it's Wednesday, the day the tracking system was supposedly going to be 'back online.'

    I have never recieved such a runaround from ANYWHERE or ANYONE before. If someone from this place doesn't call me today I'm calling my CC company. :(
     
  3. BillyMac macrumors newbie

    Joined:
    Mar 3, 2004
    Location:
    Fort Worth
    #3
    :eek:

    So how did it turn out...

    I ordered yesterday before I realized that there was no real contact information on the site.

    Did you get your keyboard? If you didn't, I'm calling my credit card company immediately and ordering with another company. :mad:
     
  4. tjwett macrumors 68000

    tjwett

    Joined:
    May 6, 2002
    Location:
    Brooklyn, NYC
    #4
    LOOKS SHADY....

    i've seen sites like this in the past that claim to offer discounts on a specific brand only and they all seem to be sketchy like this one. here is the information for the whoever actually owns the site, maybe it will help if trouble arises.
     

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