I was lured in by http://www.h-m-audio.com because of their promises of quick, free shipping, and lower prices than most other place... But I have NEVER been given suck a run around regarding ANY kind of information about my order. The only way to contact someone is through their "Live Help" link, which is one of those stupid java chat rooms, where you talk to someone who not only knows nothing about their products, but also, apparently has no access to order history, or shipping information. Of course they accepted my order, and charged my credit card instantly... but I have NEVER had such difficulty attaining a tracking number, or any kind of proof that my $200 keyboard shipped! (It's kind of difficult for me to recieve packages, so I have to plan ahead to make sure I am home or someone is watching for the UPS/Fedex guy to come, so having a tracking number and an arrival date is very important to me.) Anyone else had any problems with these guys? I probably should have thought twice about ordering when I asked if they carried any sustain pedals for m-audio keyboards and the guy is like "What kind of pedal?" ...Bleh, I just want to rock out in Garage Band, is that so wrong?