"Call Forwarding Active" popup message

Discussion in 'iPhone Tips, Help and Troubleshooting' started by pherplexed, Jul 2, 2007.

  1. pherplexed macrumors member

    Feb 28, 2005
    Everytime i make a call, a little popup comes up that says "Call Forwarding Active" with a button that says dismiss. I can either hit the button or it just goes away after a few seconds.

    Anybody else getting this or know what this means? I checked the settings and call forwarding isn't turned on....and i'm receiving calls as normal. Just curious why it says that everytime i make a call.
  2. loudestnoise macrumors 6502


    May 31, 2005
    Nashville, TN
    Apparently you have call forwarding on. I used CallWave before getting iPhone and to disable call forwarding you type ##004# and hit call. May or may not work on iPhone.
  3. pherplexed thread starter macrumors member

    Feb 28, 2005
    there's no way i have call forwarding on because i'm receiving phone calls. and the call forwarding under settings is turned off.
  4. unity macrumors 6502a

    Sep 30, 2005
    Green Bay, WI
  5. jt2ga65 macrumors regular

    Jul 1, 2007
    AT&T has a feature called call forwarding that will forward your calls to voice mail if you are on the phone. I don't recall seeing the message until just a few months ago on my Razr, but I suspect that it works the same on the iPhone.

    I've tested mine by dialing out, and then calling the phone while still on the initial call. I get the "outgoing call forwarding" message, but am still able to answer the second call, and all the other features also work. I don't know what would happen if I got a third call. I'm not sure what the limit is.

    Perhaps you don't have wall waiting turned on?

  6. mkrishnan Moderator emeritus


    Jan 9, 2004
    Grand Rapids, MI, USA
    I get this inconsistently on T-Mobile GSM phones... I've always thought that it meant that network limitations would prevent me from using call waiting to answer the interrupting call, but in truth, I have never understood what it means. :confused:
  7. applepro macrumors newbie

    Jul 3, 2007
    having same problem :(

    I not remember having it before
  8. c.greene914 macrumors regular


    Jun 3, 2007
    I would like to know something about this issue as well. Just an annoyance, but I would like it to go away.
  9. mkrishnan Moderator emeritus


    Jan 9, 2004
    Grand Rapids, MI, USA
    I did some searching, and it's widely reported, particularly on Nokias, but no one can seem to explain what it means or when it is triggered.... :( I can vouch that, having spent more than three years on a phone that does it, that it is harmless and doesn't appear to affect anything à la charges or functionality. (Now that I think about it, I thought, but am not completely sure, that I've seen it on my RAZR, but all the forum complaints seem to be about Nokia.)
  10. rayward macrumors 65816

    Mar 13, 2007
    Houston, TX
    Turn Call Forwarding on and off under Settings > Phone > Call Forwarding.

    It sends your incoming calls to another number that you specify. A cool feature if you ask me. It means, for example, that you can forward your calls to your home number when you leave your iPhone docked with your computer for a recharge.
  11. megfilmworks macrumors 68020


    Jul 1, 2007
    Sherman Oaks
    I believe this message comes up when the party you are calling is on call forwarding. Its warning you that your call is being forwarded.
  12. freeflydrew macrumors member

    Feb 6, 2004
    i agree... as if the phone alerts you when you call a number and the phone call gets forwarded to their voicemail. At least thats exactly what just happened to me.
  13. Andrmgic macrumors 6502a

    Jun 27, 2007
    Yeah, I think it means that your call is getting forwarded.. that would make the most sense.
  14. Julian0714 macrumors newbie

    Dec 13, 2006
    This is so annoying

    I don't know if thats what it is, because when I call my home land-line, which is basic service, no forwarding possible or anything like that, I still get the call forwarding active popup. It happens whether call forwarding is turned on or off on the iPhone.
  15. pherplexed thread starter macrumors member

    Feb 28, 2005
    So i finaly just called AT&T to see what the deal was. According to them, it's a standard message for GSM networks indicating that the call you placed has successfully connected ("forwarded") to the person's phone you're calling.

    Strange wording, but basically she said it's standard on a GSM network...some phones display it, others don't.
  16. hbg macrumors regular

    Jul 6, 2007
    I have been on ATT's GSM network for over a year with multiple phones and the Blackjack prior to getting the iPhone and I have never gotten this message until the iPhone- I think that is nonsense that someone at ATT told you.

    My call forwarding is turned off. Also, I get it when I call to numbers (e.g., my home) that do not have numbers call forwarded anywhere. In short, I do not believe those explanations are valid either. It sounds to me like a bug in the iPhone.
  17. pherplexed thread starter macrumors member

    Feb 28, 2005
    I think it's entirely possible that you know more than the AT&T engineers that i spoke with. So, you should call them and tell them how to fix this "bug" you found.
  18. thatguy_youknow macrumors newbie

    Aug 18, 2003
    My phones have been showing this message for years (at least 8 since I got a phone with PacBell pre Cingular pre AT&T). I notice it more in some areas more than other but don't notice a pattern.
  19. ramatsu macrumors newbie

    Jul 16, 2007
    Call forwarding popup

    I have had my iPhone for a week, and this just started for me about two days ago. I verified that it doesn't have anything to do with whether the person I'm calling has call forward on. None of the theories posed here so far account for what i'm seeing, so it will be nice if it gets enough attention that Apple can try to do something about it.
  20. badtzmaru macrumors 6502

    Jul 1, 2007
    OK so i just got off the phone with att because I had the exact same message pop up when i dial one particular person.

    the att person was unable to help me but went so far as to offer to send me a new iphone!

    so anyway i called the person who is on T-Mobile/GSM. He explained that he forwards his voice mail to a different number -- meaning the message only comes up when i cant reach him and end up in his voice mail system.

    the same message pops on his phone (he has some sort of blackberry) but only for a brief second -- whereas the iphone implementation pops up a message box with the "dismiss" button

    bottom line is that appears to be a GSM thing. but i am tempted to get me a replacement phone just for kicks :)
  21. wsdr macrumors newbie

    Jan 4, 2004
    Charleston, SC
    Happens in a lot of places/on other phones

    Howdy, this "call forwarding active" message pops up on a lot of phones, not just the iPhone. I used to be on SunCom ("A Member of the AT&T Wireless Network") and started getting these messages on my Sony Ericsson, Nokia and Motorola phones once I started using GSM.

    My theory is that there is a brief period of time while you are dialing out wherein the GSM system cannot deliver a new incoming call to you. Have you ever mysteriously gotten a voice mail less than a minute after having started a new call? I have. I think that while my phone is connecting to the number I have just dialed, the network simply forwards all new incoming calls straight to voicemail (or your forwarding destination should you have set one). A corollary is that I have been attempting to dial a new number, hit send, and just as the phone starts to connect, the outgoing call is dropped and a new call rings in. I think this is the same limitation-- one connection can be STARTED at a time; but once the connection is established, more can come in.

    All that said, I find the pop-up EXTREMELY annoying. Often I have my phone on either a headset, handset or Bluetooth, and need to switch to one of the other options (say handset to speaker, or headset to bluetooth). Often I can't get to the dialog to make the switch quickly enough because of that darn message.

    I would LOVE to find a way to disable that dialog.
  22. Roy Hobbs macrumors 68000

    Roy Hobbs

    Apr 29, 2005
    Call at&t??

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