can apple reset authorised PCs over the phone.....

Discussion in 'iPod' started by andybno1, Oct 26, 2009.

  1. macrumors 68040

    andybno1

    Joined:
    Nov 6, 2007
    Location:
    Liverpool, UK
    #1
    when you have reached your limit?

    I have just done a spring clean of my PC and wiped it and started a fresh. now iTunes is saying that I have reached my authorised limit and I cannot reset for a year.

    so I was wondering if I ring apple can they reset via phone call?
     
  2. RKO
    macrumors 6502

    RKO

    Joined:
    Oct 21, 2008
    #2
    Log into your iTunes account and reset from there. Can be done in iTunes when you have reached your five limit. Ooops you have done your reset for the year didn't see that. You will need to contact the iTunes Store support via email http://www.apple.com/support/itunes/ww/
     
  3. macrumors 6502a

    Joined:
    Feb 14, 2009
    #3
    um why didn't you just deauthorize first?
     
  4. thread starter macrumors 68040

    andybno1

    Joined:
    Nov 6, 2007
    Location:
    Liverpool, UK
    #4
    cheers for the link I had a nose on apple's site before posting and did not find that
     

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