Cannot backup because iPhone cannot be identified

Discussion in 'iPhone' started by Appl3FTW, Nov 19, 2012.

  1. macrumors 68040

    Appl3FTW

    Joined:
    Nov 15, 2012
    #1
    Anyone else having this issue when you connect the iphone 5 to itunes?
     
  2. macrumors 601

    PNutts

    Joined:
    Jul 24, 2008
    Location:
    Pacific Northwest, US
    #2
    I'd try turning the phone off and on and possibly restarting your computer.
     
  3. tgi
    macrumors 65816

    tgi

    Joined:
    Aug 29, 2012
    #3
    Mac or PC?

    Could be a software conflict with other programs you have installed. I had to disable my Anti Virus when I had this problem.
     

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