Cannot connect to iTunes Store

Discussion in 'iOS 6' started by Edge1978, Nov 15, 2012.

  1. macrumors regular

    Joined:
    Sep 11, 2011
    #1
    I am trying to download an app on my iPhone 5and it keeps telling me "Cannot connect to iTunes Store" I signed out of the store and when I try to sign back in I get the same error.

    Anyone else having this issue? :confused:
     
  2. macrumors 6502a

    Joined:
    Nov 21, 2005
    Location:
    Orlando, Florida
    #2
    Same thing here. Still have full LTE connectivity. Same for the App Store.
     
  3. macrumors newbie

    neonwizard

    Joined:
    Dec 31, 2006
    #3
    I can't get into both either
     
  4. macrumors 604

    Joined:
    Mar 26, 2008
    Location:
    West Suburban Boston Ma
    #4
    same problem but via ethernet and FIOS, so probably not the network.
     
  5. macrumors 604

    Jessica Lares

    Joined:
    Oct 31, 2009
    Location:
    Near Dallas, Texas, USA
    #5
    Same here on the Mac App Store, AT&T U-Verse. Trying to login into my account and just get the spinning wheel on the side.
     
  6. macrumors newbie

    Joined:
    Mar 21, 2011
    #6
    Same here via Wifi or AT&T LTE or 4G. Even reset my Network setting back to default and then did a hard reset on my iPhone 5. Must be something up with the App Store at the moment.
     
  7. macrumors 6502a

    Joined:
    May 14, 2012
    Location:
    UK
    #7
    Odd thing is I can search the App Store but can't download anything!
     
  8. macrumors regular

    Joined:
    Sep 23, 2012
    #8
    Not working here on either iPad or iPhone.
     
  9. macrumors 6502

    Joined:
    Apr 17, 2010
    #9
    Trying to set up my new iPad 4 LTE, and I'm getting the same error.
     
  10. macrumors newbie

    Joined:
    Mar 21, 2011
    #10
    Ok it looks like it's working again.

    UPDATE: It's not
     
  11. macrumors 68000

    Joined:
    Oct 13, 2011
    #11
    doing maintenace for the upcoming itunes 11 store re-design? thats wishful thinking :cool:
     
  12. macrumors 604

    Jessica Lares

    Joined:
    Oct 31, 2009
    Location:
    Near Dallas, Texas, USA
    #12
    I hope so too now that you mention it! :D
     
  13. thread starter macrumors regular

    Joined:
    Sep 11, 2011
    #13
    Okay, so it's obviously widespread.

    Thanks everyone! :)
     
  14. macrumors newbie

    Joined:
    Mar 21, 2011
    #14
    From the Apple Support Forums:

    Texas Mac Man Richardson, Texas
    HT5567 Re: Why I can not connect to APPStore or iTune?
    Nov 14, 2012 6:38 AM (in response to Roseblack)

    Saw this on another post.



    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.




    Link: https://discussions.apple.com/message/20281213#20281213
     
  15. macrumors 604

    Jessica Lares

    Joined:
    Oct 31, 2009
    Location:
    Near Dallas, Texas, USA
    #15
    It's the 15th now though.
     
  16. macrumors 6502

    Joined:
    Oct 13, 2005
    #16
    Cannot connect to iTunes Store.

    Anyone else having this issue today?
     
  17. jsw
    Moderator emeritus

    jsw

    Joined:
    Mar 16, 2004
    Location:
    Andover, MA
    #17
    Yup. Just saw it.
     
  18. macrumors 68000

    r2shyyou

    Joined:
    Oct 3, 2010
    Location:
    Paris, France
    #18
    Below is another thread about issues accessing certain sections of the Apple Store app (sections that require password entry) but they only apply when on Wi-Fi:

    http://forums.macrumors.com/showthread.php?t=1490079

    Not sure if the two are related but it'd seem at least somewhat likely that they are.
     
  19. macrumors member

    Joined:
    Sep 24, 2012
    #19
    Same
     
  20. macrumors 65816

    Joined:
    Feb 24, 2009
    #20
    same issue. I can't update any apps. 3 of them are iphone 5 updates :(
     
  21. macrumors newbie

    Joined:
    Sep 20, 2012
    #21
    Count me too, can't update apps due to lack of connection to itunes.
     
  22. macrumors newbie

    Joined:
    May 9, 2011
    #22
    Cannot connect from iTunes on PC or from the Appstore app on iphone 5.
     
  23. macrumors 6502

    CalWizrd

    Joined:
    Jun 21, 2011
    Location:
    NYC/Raleigh, NC
    #23
    ... and me. Cannot connect to iTunes Store
     
  24. macrumors 6502

    redshovel

    Joined:
    Nov 19, 2007
    #24
    Same here on both iPhone and iPad
     
  25. macrumors 6502a

    Joined:
    Nov 14, 2010
    #25
    confirmed, cannot connect :(
     

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