"Cannot connect to mail server"

Discussion in 'iPhone' started by invisible777, Jun 29, 2010.

  1. macrumors member

    Joined:
    Sep 3, 2008
    #1
    My fiance's iPhone4 is having intermittent issues with retrieving mail. She has 1 gmail account and 1 exchange account setup. About half the time, regardless of being on wifi or 3g, when she checks mail she gets an error popup "cannot connect to mail server".

    I've compared her iphone4 email settings and mine. Identical. I've never gotten this error on my iPhone 4 or on my 3G. What gives?
     
  2. macrumors G3

    Geckotek

    Joined:
    Jul 22, 2008
    Location:
    NYC
    #2
    I get this a lot as well. Based on another thread I've seen posted here, it appears Apple has once again messed with Activesync. I'm hoping the first software update contains a fix.
     
  3. thread starter macrumors member

    Joined:
    Sep 3, 2008
    #3
    It's just so odd, because I'm literally looking at both of our iphones next to eachother when this issue happens. My phone works fine. Her's doesn't. We both use gmail and both use an exchange server. Same settings.
     
  4. thread starter macrumors member

    Joined:
    Sep 3, 2008
  5. macrumors regular

    exodiusprime

    Joined:
    Jun 24, 2010
    Location:
    Dallas, TX
    #5
    I had this issue for 2 days before I deleted the email account on the phone and simply added it back in. Not sure what originally caused it, but perhaps that may help.
     
  6. thread starter macrumors member

    Joined:
    Sep 3, 2008
    #6
    ok thx for the tip. we'll try that.
     
  7. macrumors 6502a

    B737

    Joined:
    Oct 22, 2008
    Location:
    Jersey Shore
    #7
    i was having this problem too, the only way i was able to not get this error was to tell the account (gmail activesync) to sync back a month or less. if i used "no limit" i kept getting this message...

    very frustrating.
     
  8. macrumors regular

    Joined:
    Jun 23, 2010
    #8
    This might be another issue not linked to email. My iPhone is showing full 3g service but randomly drops connection and I get the same message in email, safari etc. My girlfriends iphone is fine and is set up in the same way. I am replacing mine tomorrow
     
  9. thread starter macrumors member

    Joined:
    Sep 3, 2008
    #9
    Agreed.

    While my fiance's iphone4 seems worse off then mine, we're both having intermittent issues with maps loading, safari loading etc.

    I've had an iphone 3g for 2 years, and I know ATT's service is solid within a 50 mile radius of my house.
     
  10. macrumors regular

    Joined:
    Jun 23, 2010
    #10
    Also I think this is not network related as I am on Vodafone UK

    Can you post your serial number (in case we have the same batch)

    Mine is 86022
     
  11. thread starter macrumors member

    Joined:
    Sep 3, 2008
    #11
    Mine is 85025 and works better than my fiance's.... she's at work and I'll post hers later
     

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