cannot log in to mac mini

Discussion in 'Mac mini' started by wedge234, May 18, 2008.

  1. macrumors member

    Joined:
    Mar 23, 2008
    Location:
    San Francisco
    #1
    Bear with me on this, I'm asking on behalf of my mother, who's Rev. A mac mini is having issues. She says that she had her computer on and the power went out for a few minutes. After the power came back on, she said that her computer booted up fine, but she cannot login. I tried talking her through a safe mode boot and a PRAM reset (but I'm not even sure if she did those properly, to be honest), and no dice on either option. Does anybody have any sort of ideas on what I can tell her to try? On all occasions there was no delay during the bootup process.
     
  2. macrumors 68030

    Analog Kid

    Joined:
    Mar 4, 2003
    #2
    Try booting from the install CD and choosing "reset password" from one of the menus. I can't remember where it is.

    Warn her *not* to reinstall just yet-- the reset password item is available before going through the install process.
     
  3. thread starter macrumors member

    Joined:
    Mar 23, 2008
    Location:
    San Francisco
    #3
    Thanks. I just talked to her about it, and she doesn't have the CD. Is there any possible way to reset a password without the CD (It just can't be simple, can it?)?
     

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