Cannot send emails, error message

Discussion in 'Mac Basics and Help' started by omeletpants, Jan 18, 2006.

  1. omeletpants macrumors regular

    Joined:
    Oct 21, 2005
    #1
    Yesterday someone sent me and 100 other people a message. I responded to that message to the all 100 and received an error message:

    error 4.0.0 exceed 400 recipients in the last 24 hours.

    Explanation: mail could not be sent, account name .mac

    18 hours later it still won't let me send mail. Any ideas how to fix this?

    I'm using Entourage and SBC
     
  2. jeremy.king macrumors 603

    jeremy.king

    Joined:
    Jul 23, 2002
    Location:
    Fuquay Varina, NC
    #2
    Yep sounds like your SMTP provider is trying to prevent spamming...Guess you will have to wait for the time to go by, or contact them and explain your situation.

    Not sure if you are using .Mac to send emails, but if you are, remember your ISP will probably have an SMTP server you can use to send mail.
     
  3. omeletpants thread starter macrumors regular

    Joined:
    Oct 21, 2005
    #3
    Just contacted SBC and they say it's not them. I just sent an email to the .Mac support and asked them to reset
     
  4. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
    #4
    Just out of interest, how did Apple reply? Does .Mac have this anti-SPAM limitation? :)
     
  5. omeletpants thread starter macrumors regular

    Joined:
    Oct 21, 2005
    #5
    .Mac has not replied and I'm into my third day of not being able to send emails. Yes, they has anti-spam controls. They refuse to answer my requests to reset my account. I'm not able to talk to anyone in person as .Mac does not have phone support. This is outrageous. Buying a Mac was the biggest mistake I have made. If I went through the litany of problems I have had in the last 2 months you would be amazed.
     
  6. jeremy.king macrumors 603

    jeremy.king

    Joined:
    Jul 23, 2002
    Location:
    Fuquay Varina, NC
    #6
    Check your email account settings and see what SMTP server you are using.
     
  7. omeletpants thread starter macrumors regular

    Joined:
    Oct 21, 2005
  8. jeremy.king macrumors 603

    jeremy.king

    Joined:
    Jul 23, 2002
    Location:
    Fuquay Varina, NC
    #8
    Well my point was if you know which SMTP server you are using, then you would know who to blame.
     
  9. omeletpants thread starter macrumors regular

    Joined:
    Oct 21, 2005
  10. jeremy.king macrumors 603

    jeremy.king

    Joined:
    Jul 23, 2002
    Location:
    Fuquay Varina, NC
    #10
    You can try to change it to your SBC provided SMTP server. You may need to provide (SBC) login information to the SMTP server.
     

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