Cannot send nor receive mail

Discussion in 'Mac Apps and Mac App Store' started by syrose, Jul 10, 2006.

  1. syrose macrumors newbie

    Joined:
    Apr 18, 2006
    #1
    My mailbox was flooded with spam, pornographic ads that were worsened
    by a bug (?) that re-sent the same mail 3-4 times to the same mail recipients.
    I downloaded and installed/run a trial-ware anti-spam software.
    From that moment, I could receive no mail at all.
    Un-installing the offensive software did not help and the “Go online” in “Mailbox” reverted immediately to “Off-line”.
    In one of the Mac/help/for "newbies" like myself/forums, I was advised to trash the “com.apple.mail.plist” and restart the computer.
    I did exactly that. This however, changed my e-mail address from syrose@netvision.net.il to syrose@mac.com.
    (I don't mind and even like it).
    However, this e-mail address does not accept/recognize my password so I cannot receive mail.
    At this stage, none of my e-mail addresses is functional.
    I also please, please need genuine advice to help me to:
    (i) Regain access to my previous (hopefully still
    functional) e-mail address.
    (ii) Retrieve/import previously received and sent mail.
    Please, I am lost and need step-by-step instructions.
    I apologize if you receive this mail more than once.
     
  2. Veldek macrumors 68000

    Veldek

    Joined:
    Mar 29, 2003
    Location:
    Germany
    #2
    I think the problem here might be that after you trashed the preferences, you had to re-enter your account info. What you didn't notice is that you had to select which kind of account you wanted to create. It is preset to a .Mac account, so when you entered your data, it created a @mac.com adress.

    Check your account and set it to POP or whatever you use.

    Just an idea...:eek:
     
  3. syrose thread starter macrumors newbie

    Joined:
    Apr 18, 2006
    #3
    Just to say thank you.
    The "issue" is currently examined by the local Internet
    Provider Service.
    So I better wait.
    Thanks once again
     

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