Cannot sync. Errors every time.

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Ke1ington, Nov 8, 2011.

  1. Ke1ington
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    macrumors 6502a

    Ke1ington

    Joined:
    Dec 29, 2009
    #1
    I'm getting "iTunes cannot sync apps to the iPhone “iPhone 4” because the apps installed on the iPhone could not be determined." and "The iPhone "iPhone 4" cannot be synced. The required disk cannot be found".

    This is a new problem that started up yesterday or the day before. I've changed nothing on my phone. It's doing this with the wireless sync as well as physically connecting.

    Help?
     
  2. r2shyyou
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    macrumors 68000

    r2shyyou

    Joined:
    Oct 3, 2010
    Location:
    Paris, France
    #2
    I just searched around for others who have had similiar errors and the two suggestions that seemed to help were:
    • Restart the phone (I know, sounds simple but it worked for some)
    • Check your firewall program (while you may not have changed anything on your phone, maybe you changed something on your computer or network?)
    Links to what I found below:

    https://discussions.apple.com/thread/3395256?start=15&tstart=0
    https://discussions.apple.com/thread/2408079?start=15&tstart=0
     
  3. Ke1ington
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    thread starter macrumors 6502a

    Ke1ington

    Joined:
    Dec 29, 2009
  4. r2shyyou
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    macrumors 68000

    r2shyyou

    Joined:
    Oct 3, 2010
    Location:
    Paris, France
    #4
    Cool, glad that worked. :)
     
  5. estockme
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    macrumors regular

    Joined:
    Mar 3, 2011
    #5
    huh, i was having this problem, told siri restart, 5 seconds later i'm back and connected. now i just have to keep my self from obsessing over it...
     
  6. greenmind
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    macrumors newbie

    Joined:
    Dec 2, 2008
  7. SallyShears
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    macrumors newbie

    Joined:
    Jul 6, 2007
    #7
    Restarting the iPhone solved the problem for me.
     
  8. dancingred
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    macrumors newbie

    Joined:
    Aug 22, 2012
    #8
    I had this same problem. I tried restarting phone and changing usb cables, but that didn't work. Quitting and reopening iTunes did the trick for me, and now my phone is able to sync again. :) :)
     

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