Hi, I have a problem with my Itunes and it's very rare. The program has never given me any trouble at all, it's great, except with this particular issue. I have included movies in my itunes for a long time (over 12 hours of video!) but I can't add one particular file. It's like 30 minute long or perhaps more, I don't know if the size is causing the problem. Each time I try and add it itunes closes, I report the error but there is no explanation of why itunes shuts down or how to avoid it. I have tried the file and it works perfectly it is compatible with my ipod video (mp4 or whatever extension) so it's not that. What can I do?