Can't add email account on iPad

Discussion in 'iPad Tips, Help and Troubleshooting' started by Steadyeddy, Sep 17, 2010.

  1. macrumors newbie

    Joined:
    Aug 3, 2010
    #1
    Good evening to you.

    I purchased an iPad today & working my way through it.

    Rather annoyingly I'm having trouble with setting up my sky.com email account on it. I have an iphone4 with this account set up & it took a matter of about a minute to set it up.

    I have obviously put the right email address & password into the iPad , however unlike the iPhone where it found & accepted straight away , on the iPad it just keeps saying Cannot connect using SSL & then says do I want to try setting up the account without SSL. If I say yes to this , it then warns me that it's not responding.

    Does anyone know what I'm doing wrong here & why the same account & settings I have on my iphone4 , will not work on my iPad.

    Regards
     
  2. macrumors 68020

    bowlerman625

    Joined:
    Jun 17, 2009
    Location:
    Chicago, IL area
    #2
    Since you are using the same settings as your iPhone, I would call Apple support for help.
     

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