Can't Delete Emails from my i-Phone

Discussion in 'iPhone Tips, Help and Troubleshooting' started by JamnJay, Dec 27, 2008.

  1. macrumors newbie

    Joined:
    Dec 27, 2008
    Location:
    Central Illinois
    #1
    Can anyone help. For some reason, I can no longer delete emails on my iphone. When I try to delete I get the message, " UNABLE TO MOVE MESSAGE - This message could not be moved to the mailbox trash"

    This just started. Help?
     
  2. macrumors 65816

    Joined:
    Aug 20, 2008
    #2
    Is the account in question an IMAP or POP account?

    Also, it's 'iPhone', not 'i-Phone'.
     
  3. thread starter macrumors newbie

    Joined:
    Dec 27, 2008
    Location:
    Central Illinois
    #3
    iPhone ad Email

    Pop
     
  4. macrumors newbie

    Joined:
    Dec 28, 2008
    #4
    I had the same problem recently

    mine did the same thing for some reason and I couldn't figure out why. I got it to delete the emails this morning. This is what I did.
    click on settings -
    go down to mail,contacts,calendars, press that -
    press the top email account under accounts -
    go down to advanced, press that -
    go down to deleted mailbox and press that -
    at this point there was a check mark next the trash? So, I clicked on save which moved the check mark away from trash. I moved the check mark to saved. then I went back and tried to delete my mail and it did allow me to do it. I don't know if I messed something else up in the process but at least I was able to get rid of my old emails.

    Hope this was helpful to you

    Sue:)
    I just tried it again with a new mail and it worked..
     
  5. thread starter macrumors newbie

    Joined:
    Dec 27, 2008
    Location:
    Central Illinois
    #5
    Sue - you R the best!

    Thanks so much. Your suggestion worked for me!

    Jay
     

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