Cant get Parallels to work

Discussion in 'Windows, Linux & Others on the Mac' started by gadgetgirl85, Aug 5, 2006.

  1. macrumors 68040

    gadgetgirl85

    Joined:
    Mar 24, 2006
    Location:
    Australia
    #1
    Downloaded trial of parallels. Says unexpected error. Am I downloading wrong version/doing something wrong?
     
  2. Moderator emeritus

    Mitthrawnuruodo

    Joined:
    Mar 10, 2004
    Location:
    Bergen, Norway
    #2
    I think we need a little more to go on...

    What error message? When do you get it? Version of Parallels, downloaded from where? Your system? Etc.
     
  3. thread starter macrumors 68040

    gadgetgirl85

    Joined:
    Mar 24, 2006
    Location:
    Australia
    #3
    I can't remember the error message exactly but it just wouldn't install after I downloaded it. I have a intel mac mini
     
  4. Moderator

    balamw

    Staff Member

    Joined:
    Aug 16, 2005
    Location:
    New England
    #4
    Try again. Start the download from scratch and run the installer. Grab a screenshot and post it if you still get the error message.

    Could it be that you are not logged in as an admin?

    B
     
  5. thread starter macrumors 68040

    gadgetgirl85

    Joined:
    Mar 24, 2006
    Location:
    Australia
    #5
    I'm pretty sure I'm logged in as admin (I'll give the download another try)
     
  6. thread starter macrumors 68040

    gadgetgirl85

    Joined:
    Mar 24, 2006
    Location:
    Australia
    #6
    I took a screenie of the error

    [​IMG]
     
  7. Moderator

    Nermal

    Staff Member

    Joined:
    Dec 7, 2002
    Location:
    Whakatane, New Zealand
    #7
    It appears that you're trying to run directly from the image. Copy the app to your Applications folder first.
     
  8. thread starter macrumors 68040

    gadgetgirl85

    Joined:
    Mar 24, 2006
    Location:
    Australia
    #8
    Tried that still doing the same thing
     
  9. Moderator emeritus

    Mitthrawnuruodo

    Joined:
    Mar 10, 2004
    Location:
    Bergen, Norway
    #9
    Which machine are you trying to install this on? Specs and system?

    And it seem he's doing the same thing with MSN Messenger...
     
  10. macrumors 68020

    daveL

    Joined:
    Jun 18, 2003
    Location:
    Montana
    #10
    Are you sure you're downloading the "Desktop for Mac" and the "Workstation 2.1 for Windows and Linux"? Just a thought.
     
  11. thread starter macrumors 68040

    gadgetgirl85

    Joined:
    Mar 24, 2006
    Location:
    Australia
    #11
    LOL everyone assumes I'm a guy I'm a girl! but I'm trying to install it on mac mini 1.66 ghz core duo and I'm only a newbie to mac so be kind please :eek: I just downloaded the Desktop for Mac
     
  12. thread starter macrumors 68040

    gadgetgirl85

    Joined:
    Mar 24, 2006
    Location:
    Australia
    #12
    Bah I give up
     
  13. macrumors G4

    Chundles

    Joined:
    Jul 4, 2005
    #13
    Vic, are you dragging the Parallels App out of the disk image and into your Applications folder? You seem to also be running Messenger from the disk image as well.

    Once you drag the Application (the main icon) out of the disk image and into your Applications folder it will install. Then you eject the disk.

    I'm going to make a quick picture show to see if you are following the right procedure.
     
  14. thread starter macrumors 68040

    gadgetgirl85

    Joined:
    Mar 24, 2006
    Location:
    Australia
    #14
    Hmm my abundance of (lack) knowledge about Macs is showing! I still can't get it to work :(
     
  15. thread starter macrumors 68040

    gadgetgirl85

    Joined:
    Mar 24, 2006
    Location:
    Australia
    #15
    Thanks Chundles I await :)
     
  16. macrumors G4

    Chundles

    Joined:
    Jul 4, 2005
    #16
    Installation Procedure picture-show

    Ok, here we go, this is an example of how to install most OSX applications.

    First Step:
    [​IMG]

    Which takes you to step 2:
    [​IMG]

    And you get the picture...
    [​IMG]

    Number 4:
    [​IMG]

    Five:
    [​IMG]

    Six:
    [​IMG]

    Seven:
    [​IMG]

    Eight:
    [​IMG]

    Right, now, if you're following those instructions and still getting the error message when you run the application from within your applications folder then you have either a bad download or you may need to download something else that works with it - have a good read through on the Parallels web site.
     
  17. Moderator

    balamw

    Staff Member

    Joined:
    Aug 16, 2005
    Location:
    New England
    #17
    Funny. Here's what the DMG of Parallels I downloaded the other day contains.

    I ran the PKG installer.

    B
     

    Attached Files:

  18. thread starter macrumors 68040

    gadgetgirl85

    Joined:
    Mar 24, 2006
    Location:
    Australia
    #18
    Think because I messed with my system im formatting now :(
     
  19. macrumors 6502a

    Super Macho Man

    Joined:
    Jul 24, 2006
    Location:
    Hollywood, CA
    #19
    Holy cow, even I couldn't follow all that. :)

    Here is the concise version viccles:

    1) double-click on the file that ends in .dmg
    2) watch as a new icon pops up on your desktop
    3) double-click that and a window will open up
    4) if there is an icon in this window that ends in .pkg, double-click it and ignore the rest of these steps, if not, proceed
    5) drag the program icon out of it and into your Applications folder
    6) close the window
    7) drag both the .dmg and the icon it spawned to the trash
    8) double-click on the program icon that you just dragged into your applications folder
     

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