Can't install software and can't print with OS 10.2.8

Discussion in 'macOS' started by larryphoto, Jan 15, 2007.

  1. larryphoto macrumors newbie

    Joined:
    Jan 15, 2007
    #1
    Hi. I am having some problems printing with my HP Offiejet 6310 All-in-One printer. Started a few days ago when I was not able to print anything from any application. I tried several applications and I am getting error messages in all of them. I am using system 10.2.8 (I know, I need to upgrade but, It will happen soon) and the machine is a 400 Mhz AGP G4 with a new 93 Gigabytes Seagate Hard drive and 512 Megs. of RAM. The computer was tested with Norton system works and some small problems corrected and seems to be working fine. I also recently used Disk Warrior 3.0.3 and it found 6 minor problems after it was done. The machine runs pretty well overall. Now, the error messages are as follws:
    "Print" (in bold type) then, "error while printing" in lower case type. This message appears in TexEdit and Safari. I also get a similar message if I try to print from Entourage: "An error ocurred while printing" (in bold type) then, "not enough memory". I checked the USB cable, unpluged it and, re-pluged it, change its position in the 4 port Belkin hub and still the same. I ran Disk Warrior again to see if it found any problems but, it did not. I, then tried to re-install the printer software from the CD and I found another problem: after I typed my password or passphrase, the installer would quit and would present me with the following: "The software to be installed requires Administrator or higher level access privileges". In other words, I can't un-install and re-install or install any software. I went into my system preferences and checked my password and also unlocked it and, that made no difference. I also started the Mac from the 10.2.8 CD and repaired the permissions and still, no luck. One last thing I did was to Zap the PRAM and also, no help. What is going on here? What seems to be the problem? Should I try Norton Dosk Doctor again instead of Disk Warrior? Any ideas? One more thing about the HP all-in one printer. I was trying to scan something and I guess the all-in-one was not able to communicate with the computer. I had that problem before and was able to re-install the driver software and it worked fine but, now, I can't even install software. Also, I have a Norton Firewall besides the OS X built in one (I don't think it makes a difference since I have had that for quite a while but, figured to mention it). The Norton Virus scan showed no viruses. The latest thing I dowloaded was iTunes 4.7.1 and, as I said, no viruses detected. One last weird thing I noticed trying to print from Safari. After I get the error message, the page becomes not responsive. I am not able to access any other websites with it and I have to close that window and open another in order to surf again or get any use of the menus and what not.
    Please, let me know if you have any suggestions.
    Thanks,
    Larry
     
  2. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
    #2
    Does it allow you to Save To PDF from the Print dialogue box? :)
     
  3. larryphoto thread starter macrumors newbie

    Joined:
    Jan 15, 2007
    #3
    Yes. I can save the files to PDF. They don't want to open in preview but, open in Acrobat professional 7.
    Thanks,
    Larry
     

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