This happened to me once before and I had to jump through hoops to log in. I had to change the password a number of times and remove and reinstall the app. I have checked and rechecked my password but I continually get a wrong password error. And of course after 5 attempts I'm locked out for 15 minutes. At least it says fifteen minutes but it's actually longer than that. Any help would be appreciated. Thanks! EDIT: it finally allowed me to log in after about three more tries and 45 minute wait.