Can't log into YouTube

Discussion in 'Apple TV and Home Theater' started by Ferromet, Oct 2, 2010.

  1. macrumors newbie

    Joined:
    Jun 9, 2010
    #1
    Is anyone else having problems logging into YouTube on the new AppleTV? It keeps telling me that my username/password is bad even though I can log in through the web, on the iphone as well as the ipad.
     
  2. macrumors 6502

    Joined:
    Nov 21, 2008
    Location:
    Sacramento CA
    #2
    If your youtube is connected to your gmail account, then to log in on the ATV you need to use your gmail email address as the username. (With "@gmail.com" on the end)

    That solved it for me.
     
  3. thread starter macrumors newbie

    Joined:
    Jun 9, 2010
    #3
    Tried that... check!
     
  4. thread starter macrumors newbie

    Joined:
    Jun 9, 2010
    #4
    This didn't work... even created a new account on youtube and still can't log in with even that.
     
  5. macrumors 6502

    Joined:
    Dec 8, 2006
    Location:
    Lincoln, U.K.
    #5
    Same issue here.

    I can enter my @gmail.com username and password and the AppleTV accepts them, but I get error messages when I try to access my favourites or subscriptions.

    Steve.
     
  6. ugp
    macrumors 65816

    ugp

    Joined:
    Jan 7, 2008
    Location:
    Inverness, Florida
    #6
    I am getting the same thing. Hopefully maybe a fix will be out soon for this.

    Nothing that's a big deal though. Although it would be awesome to watch my Subs on my big screen instead of the computer. Otherwise I am very pleased with YouTube on the AppleTV.
     
  7. macrumors member

    Joined:
    Jun 14, 2010
    #7
    Same problem here! Spent over 90 minutes on the phone with Apple Support last week trying to resolve the problem without success. Things tried unsuccessfully so far:
    1) Creating new AppleID account (different ID and password)
    2) Testing network
    3) Connecting AppleTV to router via ethernet rather than wirelessly
    4) Resetting router - resetting AppleTV
    5) Restarting MacBook Pro
    6) Accessing/trying to view FREE iTunes TV content
    7) Signing in via Home Sharing
    8) Signing in via iTunes (in Network list)
    9) Removing password protection from router
    10) Viewing uTube content

    I can do the following:

    1) View movie and/or TV previews
    2) Listen to internet radio

    As of Thursday evening, it's been bumped up to the Apple engineers. My Apple advisor is off on Mondays, so it'll be tomorrow at the earliest before we can begin trying to get this thing to work. :mad:
     
  8. macrumors 68000

    Joined:
    Feb 2, 2009
    #8
    I've been able to log in to YouTube on my old Apple TV but always got errors for Subscriptions and Favourites. I figured the APIs needed updating and Apple had never bothered. I assumed that they'd be updated on the new unit but I'm getting the same exact errors.

    Can anybody actually access their YouTube Subs and Favourites on any Apple TV? I haven't been able to do it for over a year.
     
  9. macrumors newbie

    Joined:
    Oct 2, 2010
    #9
    Kahnyl - take a look at this:

    discussions.info.apple.com/message.jspa?messageID=11345648

    should fix it. basically involves you loggin into youtube on your pc, then following the instructions
     
  10. macrumors 68000

    Joined:
    Feb 2, 2009
    #10
    That looks like it will fix it. I'll try it when I have the chance. Thanks a lot for the link. Appreciate it.
     

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