Can't update my apps

Discussion in 'iPhone' started by boca76, Feb 28, 2011.

  1. macrumors member

    Joined:
    Jun 12, 2009
    #1
    Last Friday I wanted to change my Apple ID because I'm getting rid of my old e-mail address. I wanted to use my new mobile.me address.
    After I tried it I got the message that this was not possible and I thought o.k. who cares I will leave the old one.
    But for some reason I couldn't log into my account anymore and received an error message : Invalid username or password. I tried to recover both but it seemed like my account never existed.
    I contacted Apple support by e-mail last Friday and after that three more times but I didn't get any response from them.
    After not getting any help from support I thought let's recreate my account with the exact same data.
    But after doing that I can't update any of my apps on my iPhone and get the error message : Can't connect to iTunes store.
    The problem is that I have purchased apps worth hundreds of $.
    I'm really ****** off because I don't get any help from Apple support. They are totally unprofessional.
    What can I do to sort my problem ?
     
  2. macrumors 65816

    JamesMB

    Joined:
    Jan 2, 2011
    Location:
    Texas
    #2
    Unfortunately, you are stuck dealing with iTunes support. BTW, there are other threads, exactly like this one, with users trying to change their iTunes user id to a .me address. Send an email to a certain M.r Jobs at apple.com.
     

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