Can't use iPhone 5 with Mac OS X 10.5.8!

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Anthony T, Sep 21, 2012.

  1. macrumors 6502a

    Joined:
    Jul 10, 2008
    #1
    I'm currently trying to set up my iPhone 5 and restore my backup from iTunes. However, it won't let me because I don't have the new iTunes 10.7. When I try to download 10.7, it says it requires a newer version of Mac OS X.

    Wtf?! This is ridiculous.
     
  2. macrumors 68040

    MonkeySee....

    Joined:
    Sep 24, 2010
    Location:
    UK
    #2
    there was an update to OSX the last couple of days. have you checked the appstore?
     
  3. Moderator

    SandboxGeneral

    Staff Member

    Joined:
    Sep 8, 2010
    Location:
    Detroit, Michigan
  4. macrumors 68040

    MonkeySee....

    Joined:
    Sep 24, 2010
    Location:
    UK
  5. thread starter macrumors 6502a

    Joined:
    Jul 10, 2008
    #5
    I don't have the App Store, I guess because I have the older version of OS X.
     
  6. Moderator

    SandboxGeneral

    Staff Member

    Joined:
    Sep 8, 2010
    Location:
    Detroit, Michigan
    #6
    Right, you need 10.6.8 or later to sync with the iPhone 5.
     
  7. macrumors newbie

    Joined:
    Sep 21, 2012
    #7
    I have the exact same problem. Is there no way I can access my iPhone 5 , using OSX 10.5.8 and Itunes version 10.6.3 ?

    I've tried updating my operating system, but it looks like there is no way to do this, except when you order a DVD somewhere, is that correct.

    @ Anthony, I am curious, how are you solving this problem?

    Thanks
     
  8. macrumors newbie

    Joined:
    Sep 21, 2012
    #8
    so I have ordered the snow leopard CD from Apple for 19.99 . Takes 7 days to get to my location with the free shipping option. Hopefully it will work fine with that then.
     
  9. thread starter macrumors 6502a

    Joined:
    Jul 10, 2008
    #9
    Where did you get it for $19.99?
     
  10. macrumors regular

    Joined:
    Dec 1, 2008
    #10
    I was shocked too. I bought two iPhone5's. I have Snow on my Mac so I had no problem. My wife's Mac is different and cannot take 10.7. I called Apple and they are sending a free update but it will take a week.

    I was tempted yesterday to cancel my pre-order and go with Android but I'm so into Apple I resisted and bought 2 phones and the latest iPad today. Was stunned when this problem happened. That's the only reason I bought Apple products. I never knew they would squeeze us out as new OS were developed. I hope this isn't a trend they continue or I will shop elsewhere.
     
  11. macrumors newbie

    Joined:
    Sep 21, 2012
    #11
    Directly at Apple Canada.

    ----------

    how did u get them to send you the update for free?
     
  12. macrumors regular

    Joined:
    Dec 1, 2008
    #12
    I just called the 800-my-apple and whined and he said since I bought two phones and an ipad he would mail the disc to me.
     
  13. macrumors newbie

    Joined:
    Sep 21, 2012
    #13
    well played :D
     
  14. macrumors newbie

    Joined:
    Sep 22, 2012
    #14
    How long have you been buying Apple products? Apple is notoriously known for cutting off old stuff, so this shouldn't really be a surprise, and if it is, get used to it ;)
     
  15. macrumors member

    Joined:
    Jun 21, 2010
    #15
    I had this problem too (yeah I am lazy and never upgraded my 2008 Macbook, what of it :p ) but I called Apple Saurday and the package is already here.
     
  16. macrumors newbie

    Joined:
    Oct 7, 2008
    #16
    I'm getting this as well and I have a brand-new-as-of-March2012-Mini. Rawr.
     
  17. macrumors regular

    Joined:
    Dec 1, 2008
    #17
    I may have spoke too soon. The "free" disc did not arrive this week so I called 800-MY Apple back and she said they had no note of a free shipment. My wife's out of date OS requires a disc to upgrade her 10.5.8 and I cannot download the Mountain Lion I bought for my Mac because I can't access App Store Purchases on 10.5.8. Crazy

    Soooooo I went ahead and bought the disc for $19 and change BOOOOOOOOO
     
  18. macrumors newbie

    Joined:
    Feb 22, 2013
    #18
    F that


    I spent almost 2k on just a plastic Macbook before Apple tossed those out the window, and another $1,800 on iDevices ranging from the second gen ipod to the iPhone 5. I've kept my MacBook running fine without any damage since 07, and even rocked a first gen iphone for five years without breaking it. I don't think Apple gets to punish me for being able to not break me *****, and they know know it, they just don't want to tell you that, otherwise lay-downs like you don't walk into the Apple Store, lay down on the the floor, hold your wallet in the air, and ask them what you should buy. I full heartedly agree with HadItWithWindow, so far I've got two upgrade dvds from Apple for free. One was for buying a new hard drive from Apple, which they make you think you have to (not true) and it came pre installed with a higher OS then the disks that came with my comp. I wanted to clean my comp and reinstall, and simply explaining that I had bought there HDD for an outrageous price means i should have got the dvd to go with it, got a free leopard disk no prob. Next was for exactly this iPhone 5 problem, and got the snow leopard disk no problem. So don't ask "how long have you been using Apple products" this is not how they operated even two years ago, I never had all the bs with things outdating and not working till about the 4s
     

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