Capital Z problem?

Discussion in 'Mac Basics and Help' started by spuddy, Sep 18, 2005.

  1. spuddy macrumors newbie

    Joined:
    Sep 18, 2005
    #1
    Hey everyone. My girlfriend just got a new iBook with Tiger 10.4 and its all running great except for one thing - i am unable to type capital Z's using the shift key. Pressing shift + z just results in a 'ding' from the computer. This applies for any program and if i want a capital z i have to use the capslock key, which is very annoying. Can anyone help me out?
     
  2. Applespider macrumors G4

    Applespider

    Joined:
    Jan 20, 2004
    Location:
    looking through rose-tinted spectacles...
    #2
    You should be able to get a Z by pressing shift. Does shift work with other letters? OSX usually dings when that key combination isn't available.

    Only thing I can think of is to check under System Preferences, Keyboard and Mouse, Keyboard Shortcuts to check that nothing has inadvertently used that combination as a shortcut which might take precedence over the usual Shift z result and if not available create a ding.

    Otherwise, if it's a new iBook, give Applecare a ring and let them talk through a few options in case you have a faulty keyboard.
     
  3. spuddy thread starter macrumors newbie

    Joined:
    Sep 18, 2005
    #3
    Thanks for your reply Applespider. Shift works for all other letters except Z. There's nothing under Keyboard Shortcuts that seems to be using shift+z.
     
  4. Wes macrumors 68020

    Wes

    Joined:
    Jun 22, 2001
    Location:
    London
    #4
    Maybe try going to the Speech system preference and check for some reason the Listening Key isn't shift-z.
     
  5. simie macrumors 6502a

    simie

    Joined:
    Aug 26, 2004
    Location:
    Sitting
    #5
    Is your shift key working, can you shift A to get a capital A say in Word
     
  6. mpw Guest

    Joined:
    Jun 18, 2004
    #6
    Just a thought but is there anything physical wrong with the keyboard two things to try;
    1) Watch really carefully to see if the command/Apple key moves with the z as they're right next to each other.
    2) Paste some text then hit z. Does the pasted text disappear as if the command and z have been pressed together?

    Almost certain neither of these will help but it's all I can think of.
     
  7. MacDawg macrumors P6

    MacDawg

    Joined:
    Mar 20, 2004
    Location:
    "Between the Hedges"
    #7
    Definitely sounds like you need to call AppleCare on this one. Hopefully they can solve it for you over the phone.

    Woof, Woof - Dawg [​IMG]
     
  8. spuddy thread starter macrumors newbie

    Joined:
    Sep 18, 2005
    #8
    Ok guys thanks for your help:

    Wes; the Speech shortcut key was Esc.
    Simie; every other capital letter works except Z.
    MPW; that was a good thought but it seems to be working ok hardwarewise.
    MacDAWG; that seems to be the last solution.


    I'll let you all know how i go.
     

Share This Page