"Charging is not supported with this accessory"

Discussion in 'iPod touch' started by NoVertigo, Jan 16, 2012.

  1. macrumors newbie

    Joined:
    Jan 16, 2012
    #1
    Ok recently I received this message from my Itouch 4th gen. "Charging is not supported with this accessory". However I know for a clear fact it is not the accessory that is the problem, it is the ipod.
    Im using the white usb cable that came with it. Ive tried 3 different apple usb chargers, tried another computer and a wall charger, but all it shows is that the ipod is connected but it is not charging.

    Ive read countless forums and questions and I can not see a single person getting this problem resolved, and we all know Apples "support" is not support at all. So I was hoping if anyone has any ideas or had this problem and had this resolved, and also how they resolved it.
     
  2. macrumors P6

    Intell

    Joined:
    Jan 24, 2010
    Location:
    Inside
    #2
    If you're using a USB charger and it's still showing this error, then the problem is likely a hardware issue with the iPod.
     
  3. macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
  4. macrumors G5

    Macman45

    Joined:
    Jul 29, 2011
    Location:
    Somewhere Back In The Long Ago
    #4
    I've had this with a third party HDMI cable on my iPad. The first couple of times I connected it I got the same message about compatibility.

    Unplugging and re plugging a couple of times did the trick. You don't say what the accessory is and if it's Apple or another manufacturer?
     
  5. thread starter macrumors newbie

    Joined:
    Jan 16, 2012
    #5
    I have 3 different apple usb cables like I said at top. This is not jailbroken, there are no third party accessories. What I did try doing is backing up and attempting to restore. But The ipod will not stay connected during the process so it wont restore.
     
  6. macrumors 6502a

    miss.manson

    Joined:
    Dec 12, 2011
    Location:
    Georgia
    #6
    Yep, sounds like a hardware issue.
     
  7. macrumors G5

    Macman45

    Joined:
    Jul 29, 2011
    Location:
    Somewhere Back In The Long Ago
    #7
    Yes, three is enough....Take it back to Apple. The pins may be out of shape or bent.
     
  8. thread starter macrumors newbie

    Joined:
    Jan 16, 2012
    #8
    Thanks everyone, one more question, would anyone have an idea how much it would cost to repair it? It is only one year old, 4th gen.
     
  9. macrumors 601

    Plutonius

    Joined:
    Feb 22, 2003
    Location:
    New Hampshire
    #9
    You might have lint or something caught in your iPod connecter preventing a good connection. I periodically have to clean out the connector in my iPod to use it in my car. A small pin and some canned air work very well.
     
  10. macrumors newbie

    Joined:
    Aug 4, 2012
    Location:
    Idyllwild
    #10
    Charging is not supported with this accessory - persistent

    OK, so I have been suffering with this problem for a long time. iPhone 4, iOS 5.1.1 - car charger, three charge cubes and cables later, still the same problem. It starts to charge, then "bleeps" and i get "Charging is not supported with this accessory"

    I went to the Apple Store, the tech told me to complete restore and NOT restore. Did that. Before I could activate, I got the "can't charge" message again.

    I was advised no ability to downgrade. His only explanation was "some apps have bugs that can cause this. We recommend you wipe clean, re-install app by app and do all of your email account setups. Do not use icloud, or your backup on your PC to restore. All from scratch."

    Darn! still does the same thing. It is a true hastle to get to a point of over 50% charge so i can try to make it through the day.

    I have tried the "airplane mode" thing and all of the other recommendations listed.

    I am now convinced it is NOT hardware or physical connection, rather it is an OS bug. Are there any jail-break work-arounds or whatever? I still have my old Motorola RAZR flip i can use as a backup but what a bother!!!

    Please any suggestions?
     
  11. macrumors 68040

    dontwalkhand

    Joined:
    Jul 5, 2007
    Location:
    Phoenix, AZ
    #11
    Have you tried cleaning the dock connector? I had this happen on my iPhones but a can of compressed air to the dock connector fixed the issue right up. Be careful when spraying it though.
     
  12. macrumors newbie

    Joined:
    Aug 22, 2012
    #12

    Hi Guys, if you tried all sort of troubleshooting to get your iphone back to charging again, you may want to visit my blog because I got some thing that might work for you. It worked for me. I got my 3Gs charging again. Some Tips that might help you.

    http://thegizmoexpress.blogspot.com/2012/08/fix-iphone-3gs-charging-is-not.html
     
  13. macrumors newbie

    Joined:
    Sep 10, 2012
    #13
    1. Turn on airplane mode
    2. Turn phone off
    3. Plug phone in pc/mac
    4. Turn phone back on
    5. Turn airplane off

    should work from there!
     
  14. macrumors newbie

    Joined:
    Apr 20, 2013
    Location:
    CT, USA
    #14
    Yes! I was having the same issue with my iPhone 5, and this did the trick. Thank you!!
     

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