Charging not supported with this accessory.

Discussion in 'iPod touch' started by Quantum paradox, Nov 3, 2012.

  1. macrumors newbie

    Quantum paradox

    Joined:
    Nov 3, 2012
    #1
    having an issue with my iPod 4th gen. When I hook up to either a wall charger or my computer I get the message "charging not supported with this accessory". I haven't update to iOS 6 yet (waiting for the bugs to be fixed, or possibly to get the iPod 5th gen.). I can't sign into the apple communities website for help, because for whatever reason I am getting a error. here is a bit more about the situation:
    - I am using an apple usb. It is not the one that came with the ipod. I have also tried generic usb's.
    - Sometimes the message goes away and it charges fine. However, the message never goes away when hooked up to my computer
    - Putting it into airplane mode doesn't help (I read somewhere that it does)
    - It doesn't matter how low the battery is when I begin charging.

    Is there a fix for this? Am I going to have to restore my iPod? Thanks for your help!
     
  2. Moderator

    SandboxGeneral

    Staff Member

    Joined:
    Sep 8, 2010
    Location:
    Detroit, Michigan
    #2
    Are you using the same cable each time? Can you try a different cable? The cable may be going bad/getting worn out.

    Or, maybe the dock connector on the iPod is dirty or has damaged pins. Take a look at it and see if you find anything.
     
  3. thread starter macrumors newbie

    Quantum paradox

    Joined:
    Nov 3, 2012
    #3
    Thanks for the quick reply. Is it safe to use a bit of rubbing alcohol on a napkin/Q-tip to clean the connector port?
     
  4. Moderator

    SandboxGeneral

    Staff Member

    Joined:
    Sep 8, 2010
    Location:
    Detroit, Michigan
    #4
    I'd be very, very careful doing that.
     
  5. macrumors 6502a

    spyguy10709

    Joined:
    Apr 5, 2010
    Location:
    One Infinite Loop, Cupertino CA
    #5
    I'd do the old "blow into the cartridge slot" trick. Put a t-shirt over the bottom of your iPod's dock port and blow away - there's probably a load of dust on the bottom.

    Enjoy haha
     

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