Chrome - wrong colors of screenshots

Discussion in 'Mac Applications and Mac App Store' started by matejn, Jul 24, 2013.

  1. macrumors newbie

    Joined:
    May 20, 2013
    #1
    Hello,

    I'm seeking for little help here. I'm new to the mac - I have macbook air 2013 + DELL 27' screen connected viac minidp to dp cable, using custom EDID for RGB through dp cable.

    I have a trouble with Chrome - on the New tab page I see every thumbnail screenshot in altered colors - it looks like inverted to some point. Exactly the same happens when I try to take a screenshot through Awesome Screenshot plugin.

    [​IMG]

    Does anyone had this problem also and know solution?

    Thank you, Matej
     
  2. macrumors newbie

    Joined:
    Sep 20, 2012
    #2
    Exact same issue

    I am having the EXACT same issue in Chrome for OSX Mountain Lion. The problem only started in July 2013. If I use Awesome Screenshot, or a number of other screenshot tools, it inverts the colors of the screenshot.

    I have tried 3 different screenshot extensions for Chrome, and every single one inverts colors.

    NOTE: These issues do not exist in Firefox for mac, so as a temporary workaround you can install awesome screenshot in Firefox and no color inversion happens.

    A few notes about my computer setup in case anyone else has the same configuration:
    2013 Macbook Air
    Using external monitor
     
  3. macrumors 65816

    Flynnstone

    Joined:
    Feb 25, 2003
    Location:
    Cold beer land
    #3
    Google "browser icc profile" or "browser managed color" or something to that effect.
    Essentially Safari & Firefox managed color & Chrome & others ignore color profiles.
     
  4. macrumors newbie

    Joined:
    Jul 25, 2013
    #4
    Also having this issue

    2013 Macbook Air.

    This is not limited to Chrome, I'm also having the issue in Parallels. Print Screen within a Windows VM and the colors are mixed up in the same way (specifically, blues and reds seem mixed up). Image attached of this.

    Chrome and Parallels are affected for me. A couple other screen capture tools seem to be working okay.
     

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  5. macrumors newbie

    Joined:
    Jul 29, 2013
    #5
    Same Problem Here

    I have the exact same problem, maybe I'll try deleting all my chrome files and reinstalling.
     
  6. ltn318, Aug 6, 2013
    Last edited: Aug 6, 2013

    macrumors newbie

    Joined:
    Jun 13, 2011
    #6
    Any solutions?

    I'm having the exact same issue - Macbook Air, issue started in July 2013. Has anyone been able to resolve the issue?

    Steps already taken:
    - created a new user on Chrome, with only the screen capture extension installed (no other extensions)
    - deleted Chrome from my laptop and re-installed

    Neither worked.
     
  7. macrumors newbie

    Joined:
    Aug 8, 2013
    #7
    Hardware Acceleration

    Hi,

    I have this same issue on a new 2013 macbook air. Seems if I switch off "Use hardware acceleration when available" in advanced chrome settings the issue goes away. Can anybody else confirm this?

    Hoping this is specific to chrome and not a general hardware issue - any other apps using graphics hardware acceleration?
     
  8. macrumors newbie

    Joined:
    Jul 25, 2013
    #8
    Confirmed

    I can confirm that turning off hardware acceleration in Chrome fixes the issue for me.

    This is definitely a software issue - but interesting we're all MacBook Air users.

    As I mentioned previously, screenshots made within a Windows virtual machine running in Parallels also had messed up colors. Parallels fixed the issue in the latest release and mentioned it in the release notes: http://kb.parallels.com/en/115067

    So this definitely looks like a software issue Chrome is responsible for patching, whatever the root cause may be.
     
  9. macrumors 6502

    Joined:
    May 3, 2011
    Location:
    Upper Midwest
    #9
    This is the type of thing that would drive you batsh*t.
     
  10. macrumors newbie

    Joined:
    Sep 10, 2013
    #10
    Still not working for me

    I also have a MacBook Air 13 and am having this same issue. :mad:

    Unfortunately, turning off the hardware accelerator did not remedy this bug. Any other ideas?
     
  11. macrumors newbie

    Joined:
    Sep 25, 2013
    #11
    I have this issue also. Blue color seems to be yellowish brown in the thumbnails. Macbook Air 13" 2013 (Haswell), the more expensive version and 8GB RAM.

    I have a more serious issue too. I actually stumbled upon this thread here: https://discussions.apple.com/message/22633153#22633153

    If I leave my Air closed for a long time, when I open it nothing happens. Then I need to hold the power button for at least a few seconds, and possibly press it again (this just started happening to me yesterday so I don't know exactly yet). My Air then starts up. The first time it started up normally (almost certain but not 100%), the second time I got that your computer shut down because of a problem message (logs say Previous Shutdown Cause: 3). Happened the second time today, the first time yesterday I didn't think too much of it. Not sure what else to look for to shed more light on this.

    A few days ago, before this issue, I was having graphical glitches (artefacts, small squares/pixels, but resembling what was on the screen) every time I opened the macbook (even if it was just closed for a few seconds), but after about 1 second it went to normal. After a few days I decided to restart the macbook (I don't usually), and that stopped happening. But not long after that (max a few days) I started getting the current issue.

    Is there any way I can confirm/explain my problems? It sounds like it could be a graphics issue. I also wonder if everyone on the new Air is experiencing this Chrome color thing or just some people?
     

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